A Chat with Cyber Exchange
What services does your business offer and what makes your business stand out from the competition?
Cyber Exchange has been in business for 15 years serving Western Massachusetts as its premier destination for laptop and desktop repair. We sell refurbished desktop and laptop computers with a local warranty. Peripherals for laptops including wall chargers and batteries are available for purchase.
What was the inspiration to start or run this business?
The business began as a new and used software outlet and progressed to more of a hardware sales store as the electronics world charged at a rapid pace. An opportunity was seen as a growing need for a more inexpensive computer retail solution in the area developed.
What do you love most about your job?
The satisfaction of providing day to day solutions for all varieties of customers in the home and business computing world.
What is the best reaction you've ever gotten from a customer?
"BEEN SHOPPING HERE FOR ALL MY COMPUTER NEEDS FOR OVER 2 YEARS NOW, PROBABLY MORE, AND THEY NEVER FAIL TO HELP. YOU CAN FIND ANYTHING AT THIS STORE AND THE TECHNICIANS ARE TERRIFIC. TURN AROUND TIME AMAZING. THEY ARE HONEST AND POLITE. CAN'T BEAT THIS PLACE!!!!!"