A Chat with Cynthia Roy dba Studio Urbane
What services does your business offer and what makes your business stand out from the competition?
First your services are performed after an intense consultation. Very important that I understand your needs and wants in your services. This way both you and I will truly understand what the outcome of your hair service will be and you will be 100% sure you will be getting what you are paying for.
What was the inspiration to start or run this business?
To understand and give my clients the real outcome of what they are looking for in their hair services. I want my clients to feel very comfortable after my consultation. I want them to leave smiling and feeling very happy. It’s important for them to tell the world about Cynthia Roy. That’s the best advertisement.
What do you love most about your job?
Being a daymaker for my clients. To bring the best out of a person by making them feel really great about themselves inside and out, which brings confidence to all levels of their lives. When a person is happy on the inside they perform at 100%.
What is the best reaction you’ve ever gotten from a customer?
A new female client came to me and showed me a picture of what she wanted, and like all of my clients left very happy and smiling. I received a letter from her a week later telling me that her mission for that day was to kill herself. But I made her feel so happy again that she decided not to.