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FrameTheAlphabet.com

$59 for $135 Worth of Customized Letter Art from Frame The Alphabet (Up to 56% Off)

The Fine Print

  • Expires Jan 31st, 2013.
  • Limit 3 per person. Limit 1 per order. $15 fee for shipping to 48 contiguous US states; $29.99 fee for shipping to AK, HI, and Canada. Must place order by 12/3/12 for guaranteed Christmas delivery; extra $25 rush order fee for orders placed between 11PM EST on 12/3/12 and 12/8/12. Taxes and duties included on Canada orders. Rush orders not valid on Gallery Blocks.

Questions and Answers 13 questions

Q:

I want to order three in total (two for me and one as a gift) Do I have to do the order seperate to purchase the groupon? when I put as a gift it appears that all three are as a gift. Please confirm so I know how to buy the groupon. Thanks

J  asked on  Nov 21, 2012

A:

Hi J - Thanks for the question! Please contact us at (865) 249-8359 between the hours of 9 am - 5 pm (EST) Monday through Friday so we can further assist you! Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 21, 2012

Q:

i just want to know if you have another 'the' - The one you have is ok but it needs to be trimmed down a bit. If you do that woule be great! If not then thats not so good. I would like to get my order in ASAP if possible :) thanks!

Vivian A.  asked on  Nov 21, 2012

A:

Hi Vivian - We currently have only one option for "The". Hopefully in the future we will have more options. Thanks!

Frame the Alphabet  from  Merchant  replied on  Nov 21, 2012

Q:

The frame and letters I want is $159. Would I just pay the $59+$20?

Ron C.  asked on  Nov 18, 2012

A:

Hi Ron - Thanks for the question. That is correct. If you buy this groupon offer you will have a credit of $134.99. You can use it towards anything on our website. You would just pay the difference if the item costs more than $134.99. Thanks!

Frame the Alphabet  from  Merchant  replied on  Nov 18, 2012

Q:

Hi there. I understand that there is a groupon limit of three per person, and 1 per order. I want to order three total. If I order them all at once on the 'framethealphabet' company website, will they still charge the full $30 shipping fee per frame ($90 just for shipping!), or will there be a reduced rate?

Kathryne L.  asked on  Nov 16, 2012

A:

Hi Kathryne - Thanks for the question. I'm glad you asked. The simple answer to your question is yes, the cost is $30 per frame even if multiple orders are shipped to the same address. FTA pays the duties and taxes assessed to each order placed. Believe it or not, the total cost of duties, taxes, and brokerage fees is roughly $14 per package. This amount doesn't include the actual shipping cost charged to FTA by UPS. I really wish we could do more but the cost we will pay is very close to $30 per item since we pay all fees involved. Feel free to give us a call if you would like to discuss this concern further. 865-249-8359 Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 17, 2012

Q:

Does the $59 include the cost of framing too?

Jillian W.  asked on  Nov 16, 2012

A:

Hi Jillian - Thanks for the question. If you buy this groupon deal you will receive everything! Frame, matte, pics, backing, literally everything! Your framed order will be ready to hang when it arrives. Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 16, 2012

Q:

Hi there I am trying to spell our last name DANIELS in the sports section, do you more options than the ones listed for letters. Thanks

Tina D.  asked on  Nov 16, 2012

A:

Hi Tina - Thanks for the question. We added the current sports images that you see just a month or two ago. Right now, all images that we offer are on the create now page. We will be adding more Sports pics in the upcoming months. Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 16, 2012

Q:

Hello, my last name has 10 letters could I get this done, I've seen 7 but not larger, framed as well and would it also be $59

Loredana T.  asked on  Nov 16, 2012

A:

Hi Loredana - Thanks for the question. We can build Framed Names up to 11 letters. Your last name would be no problem and the cost will only be $59. You will not need to pay anything more than the groupon price of $59 for your Framed Name. Feel free to call us directly with any further concerns or questions. -Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 16, 2012

Q:

I entered my promo code and pressed "apply" but it did not change my order total.

Ronnalea H.  asked on  Nov 16, 2012

A:

Hi Ronnalea - Thanks for the message. Once you click "Apply", if nothing happens, please scroll to the very top of the screen. It will indicate what the problem is. 99% of the time the problem is that one or more required fields is not filled out. Give us a call if you would like to speak with one of our customer service reps if you continue to have trouble. 865-249-8359 Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 16, 2012

Q:

I made the mistake of buying from another source online and got the alphabet letters (7) only. I need to frame them. Could I order just the frame and I can insert my 4x6 photos myself?

andrea e.  asked on  Nov 16, 2012

A:

Hi Andrea - Thanks for the contact. Please give us a call when you have time. We'll be happy to discuss your request further. 865-249-8359 Thanks!

Frame the Alphabet  from  Merchant  replied on  Nov 16, 2012

Q:

When my groupon arrives in my in box...how do I use it on the website (Gift code or Promo code)

Franca O.  asked on  Nov 15, 2012

A:

Hi Franca - Thanks for the question. You will need to enter it into the Promo code box. Then click "Apply" to receive your discount! Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 16, 2012

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