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Frame the Alphabet

$59 for $135 Worth of Customized Letter Art from Frame The Alphabet (Up to 56% Off)

The Fine Print

  • Expires Jan 31st, 2013.
  • Limit 3 per person. Limit 1 per order. $15 fee for shipping to 48 contiguous US states; $29.99 fee for shipping to AK, HI, and Canada. Must place order by 12/3/12 for guaranteed Christmas delivery; extra $25 rush order fee for orders placed between 11PM EST on 12/3/12 and 12/8/12. Taxes and duties included on Canada orders. Rush orders not valid on Gallery Blocks.

Questions and Answers 30 questions

Commonly Asked Questions

Q:

Is the Frame included in the Groupon?

Stacy C.  asked on  Nov 15, 2012

A:

Hi Stacy - Thanks for the question. If you buy this groupon deal you will receive everything! Frame, matte, pics, backing, literally everything! Your framed order will be ready to hang when it arrives. Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 15, 2012

Q:

Is the price still $59 if you get a deluxe frame as opposed to a standard...if not, how will the price difference be determined?

shannon k.  asked on  Nov 15, 2012

A:

Hi Shannon - Great question. This groupon is worth $134.99. The cost of the complete Standard Framed Name is $134.99. The Deluxe Framed Name is $154.99. You may apply it to anything on our site. If you purchase the Standard Framed Name or Gallery Block, your groupon voucher will cover the entire cost of your order. If you purchase the Deluxe Framed Name, you will need to pay an additional $20 on our website for the upgraded frame. Please contact us if you have any further questions. 865-249-8359 Thanks!

Frame the Alphabet  from  Merchant  replied on  Nov 15, 2012

Q:

We LOVE Frame the Alphabet! They have by far the highest quality alphabet art available and their customer service is outstanding. Their frames are larger and the letters are beautiful. We will be buying more to gives as gifts this Christmas season for sure!

Todd M.  asked on  Nov 18, 2012

A:

Thank you so much for the nice comment. We love to hear from our happy customers!

Frame the Alphabet  from  Merchant  replied on  Nov 18, 2012

More Questions and Answers

Q:

where is the promo code to put in after you create name

Susie B.  asked on  Nov 21, 2012

A:

Hi Susie - Thanks for the question. Once you purchase your groupon you will receive redemption instructions in an email from groupon. You will receive a redemption code that will be used on our site at checkout. Please feel free to call us directly an we can answer any further concerns or questions. 865-249-8359 -Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 21, 2012

Q:

The offer says you can get up to three groupons but only use one per order. So does that mean if I want to order 3 names and use 3 groupons I need to place each one as a separate order?

Jennifer M.  asked on  Nov 20, 2012

A:

Hi Jennifer! Yes, you must make a separate order for each frame. Thanks!

Patrick S.  from  Self  replied on  Nov 20, 2012

Q:

Hello, I read in the description that with every purchase you will include a $75.00 gift card to use toward a future purchase. Does this include if I order with the groupon special?

Lindsey G.  asked on  Nov 20, 2012

A:

Hi Lindsey! Absolutely! We will include it in every order shipped out including Groupon orders! Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 20, 2012

Q:

I bought this and my total is $149 at checkout! I thought the deal was for $59???? I don't mind paying the $15 for shipping, but what happened to my savings through Groupon? Beverly Orban

Beverly  asked on  Nov 19, 2012

A:

Hi Beverly - It sounds like your redemption code did not apply. Give us a call and we can take care of it right now. 865-249-8359 Thanks!

Frame the Alphabet  from  Merchant  replied on  Nov 19, 2012

Q:

I saw on the Groupon site that they have free shipping so I assumed the frame would ship free so I ordered two. Now that I bought two Groupons for the frames it states I have to pay 15.00 for each frame to ship. Would you be able to explain why groupon has free shipping but I am being charged. Thank you so much. Annemarie

Annemarie S.  asked on  Nov 18, 2012

A:

Hi Annemarie - Thanks for the question. Here is the fine print of the Groupon listing and voucher: Expires Jan 31, 2013 Limit 3 per person. Limit 1 per order. Extra $15 fee for shipping to 48 contiguous US states; Extra $29.99 fee for shipping to AK, HI, and Canada. I'm not sure where it reads that the shipping is free but to the best of my knowledge this has been the fine print all along. Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 18, 2012

Q:

We LOVE Frame the Alphabet! They have by far the highest quality alphabet art available and their customer service is outstanding. Their frames are larger and the letters are beautiful. We will be buying more to gives as gifts this Christmas season for sure!

Todd M.  asked on  Nov 18, 2012

A:

Thank you so much for the nice comment. We love to hear from our happy customers!

Frame the Alphabet  from  Merchant  replied on  Nov 18, 2012

Q:

I redeemed my coupon last night and provided a credit card to cover the shipping. It said I would receive an email receipt, but I didn't. Please provide one for my Visa charge of $15. Thank you, Carol Burrows cjbcabcom@hotmail.com

Carol B.  asked on  Nov 18, 2012

A:

Hi Carol - We have responded to your request and sent the order info to your email. I personally have a hotmail email too and sometimes confirmation emails get sent to my spam folder. I'm not sure if that's what happened in your case or not. Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 18, 2012

Q:

What covers the picture,,,glass, acrylic or what???

Eugenia K.  asked on  Nov 18, 2012

A:

Hi Eugenia - Thanks for the question. Please see this link for more details: https://www.framethealphabet.com/Products.php We use acrylic in our Framed Names and Signature Boards. Thanks!

Frame the Alphabet  from  Merchant  replied on  Nov 18, 2012

Q:

How do I use the groupon during the payment process? Donna C.

donna c.  asked on  Nov 17, 2012

A:

Hey Donna - Thanks for the question! If you print out your groupon voucher you will find a Redemption Code. After you have created your Framed Name and are on the checkout page, you will find a box that reads "Promo Code". Simply enter your groupon code in the Promo Code box and click apply. Your order will automatically be discounted $134.99. Please give us a call if you have any further concerns or questions. 865-249-8359 Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 17, 2012

Q:

Does this groupon include the frame?

Teresita A.  asked on  Nov 17, 2012

A:

Hi Teresita - Thanks for the question. If you buy this groupon deal you will receive everything! Frame, matte, pics, backing, literally everything! Your framed order will be ready to hang when it arrives. Thanks

Frame the Alphabet  from  Merchant  replied on  Nov 17, 2012

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