They arrived on time, were pleasant and well equiped for the job, went to work immediately..but then..as they were cleaning the gutters they pushed the stuff they found down the drain pipe, nails, shingle bits and small branches, until I told him that stuff will build up and eventually block the downspout..so he stopped and started collecting the garbage into the can he was carrying. He worked fast and hard and pointed out a few repairs that should be made to improve my home, he was good. i was surprised that at the end he asked for a $5.00 cash "Voucher Fee" which was never mentioned in the Groupon Ad . In conclusion, as usual, you get what you pay for, and the price was unbeatable!