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FTD

$15 for $30 Worth of Flowers and Gifts from FTD

The Fine Print

Questions and Answers 43 questions

Q:

Can you order any flowers i will need to order flower for home coming on sat wristlet

DONNA L.  asked on  Oct 16, 2012

A:

You can use on any product at FTD.com. If you search for wrist corsage, you can see our options. Have a great time at the homecoming! Thank you!

Gretchen M.  from  Self  replied on  Oct 16, 2012

Q:

My FTD voucher is in my account but I cant seem to get it up to print, when I click on "print voucher" it just takes me back to the page where the deal is still for sale.

Gina H.  asked on  Oct 15, 2012

A:

You can find and print your Groupons by logging into your account at www.groupon.com. Once you are signed in, place your cursor over your name at the top right of the screen and click "My Groupons" in the drop-down menu that appears. If the Groupon you are trying to print was purchased as a gift, it will be under "My Gifts".

After you’ve reached that page, click “View Voucher” to download the PDF file of the Groupon to your computer. Once that file opens, you can print it like you would any document.

If you are still having trouble, please reach out to us directly at 877-788-7858 M-F 9am-5pm CST.

Megan G.  from  Groupon  replied on  Oct 16, 2012

Q:

i tried ordering flowers on the your site and when i check out the coupons & gift card redemption bar doesnt come up. what do i do?

Wayne c.  asked on  Oct 15, 2012

A:

Clear your cache and go to www.ftd.com

Heidi S.  from  Self  replied on  Oct 15, 2012

Q:

It expires dec 6th but can i order it now and have it delivered on a date later than that?

Marsha  asked on  Oct 15, 2012

A:

Yes

Heidi S.  from  Self  replied on  Oct 15, 2012

Q:

Hi, I just tried placing an order and don't see an option for GC on the checkout page!? What do I do?

Thomas K.  asked on  Oct 15, 2012

A:

Make sure you are logged on to www.ftd.com

Heidi S.  from  Self  replied on  Oct 15, 2012

Q:

I would like to order flowers for a special occasion on a specific date. Is that possible?

Cindy R.  asked on  Oct 14, 2012

A:

Yes, you can choose your delivery date

Heidi S.  from  Self  replied on  Oct 15, 2012

Q:

If I purchase a bouquet of fresh flowers for $19.99, may I choose to ship it standard at the $10.99 rate, which would then leave me owing $.98 after the $30 groupon?

Nancy G.  asked on  Oct 14, 2012

A:

We don't have a standard vs non standard shipping. Average shipping/service costs are $15.99

Heidi S.  from  Self  replied on  Oct 15, 2012

Q:

I went to the 'here' you designated for Rita re her question on shipping and handling charges and could find nothing regarding shipping and handling in the terms you sent her to. I thought in the 48 states FTD had a standard shipping charge for certain cost of purchase (i.e., $30 purchase - $10 shipping) & assumed that maybe the handling would be varied. I am interested in the shipping and handling charges before I purchase. Do you haven anything at all regarding handling and/or shipping costs?

Ms P.  asked on  Oct 14, 2012

A:

The average shipping cost is $15.99

Heidi S.  from  Self  replied on  Oct 15, 2012

Q:

Do I understand correctly that there is anywhere from 15.99 to 25.99 for shipping and handling per order?

Rita C.  asked on  Oct 13, 2012

A:

Hey Rita! The shipping and handling varies greatly depending on the order. Please see here for the specific terms and conditions. Hope this helps!

Jake S.  from  Groupon  replied on  Oct 13, 2012

Q:

I cannot find any way to order flowers for a Germany address on the ftd website.

Joe J.  asked on  Oct 13, 2012

A:

Hi Joe! Sorry for the trouble, but this order can only be placed for an address in 48 contiguous United States.Thanks for your interest!

Jake S.  from  Groupon  replied on  Oct 13, 2012

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