The technician was five hours late and offered no assistance. He said it would be $300+ just to touch the toilet. I asked him to leave, attempted to snake the toilet myself, locating the blockage almost immediately. I then removed said blockage (a plastic razor cartridge case) with a kitchen tool after 10 minutes of effort. They were untimely and unhelpful and I would not recommend them to anyone.
The plumber was on time, very professional and did a good job overall.
I would rate this business higher except that the price was higher than expected. The $45 Groupon is only for diagnostics not for actual service as the Groupon leads you to believe. Even with the Groupon I ended up paying $200 to unplug a toilet
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About This Deal
Best Price Guarantee If you find a better price somewhere else, let us know. We’ll cover the difference, worry free. See full details at gr.pn/bpg
Promotional value expires 120 days after purchase. Amount paid never expires.Appointment required. Not valid for cash back. Cannot be combined with other specials or offer. Not valid towards past or current jobs. Residential only. Limit 12 per person. May be repurchased every 365 days. Limit 1 per visit. Limit 1 per household. Valid only within 5 miles of zip code 21044. Not valid in the state of Virginia. Diagnostic fee will be credited towards any necessary repairs. Can be used towards any plumbing repairs after service call.
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About Definitive Plumbing & Heating
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_Definitive Provides Professional, High Quality plumbing & Heating Service. Commercial Service Residential Service Water Heaters Tankless Water Heaters Gas Installations Drain & Sewer Cleaning Main Water/Water Service repair/Installation Main Sewer Repair/Installation New Construction Renovations _