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Delphine

Wedding Invitations, Custom Stationery, and Paper Goods from Delphine (Up to US$800 Value). Three Options Available.

The Fine Print

Questions and Answers 7 questions

Q:

Hi John, What are the additional shipping costs associated with Canadian orders? Specifically if I were to purchase 75 invitations, response cards, info cards, and printed envelopes. Thanks.

Katrina B.  asked on  Feb 23, 2013

A:

Hi Katrina, We charge a flat $39 for ground shipping on orders to Canada. Any duties/customs/taxes, etc (if any) are the responsibility of the receiver. Thanks!

John A.  from  Merchant  replied on  Feb 23, 2013

Q:

Just poking around your website - I was wondering how this is processed (as I am interested in the 800 credit). Would you use this in the coupon code section at checkout? I was a little confused by the pricing as well, but I think you've cleared it up in the comments. Essentially we are buying a store credit for the site that we can use towards any purchase?

Jennifer  asked on  Feb 22, 2013

A:

Hi Jennifer, Correct. Enter your groupon code at checkout and it will deduct your deal amount from your order total. Thanks!

John A.  from  Merchant  replied on  Feb 23, 2013

Q:

When are we able to start using the Groupon? As soon as the Groupon closes?

Lauren G.  asked on  Feb 21, 2013

A:

Hi Lauren, The groupon codes take a day or two to be activated in the system. They should activated and ready most likely sometime later today (Saturday). Thanks!

John A.  from  Merchant  replied on  Feb 23, 2013

Q:

If I purchase the groupon - how may invites do I get fro the $99 ? This includes, enveloped, invites and RSVP cards ?

Leah W.  asked on  Feb 21, 2013

A:

Hi Leah, All flat printed items are available separately so that you can choose the items that you want/need (blank envelopes, printed envelopes, etc). Pricing varies according the type of item and paper choice, qty, etc. You can see pricing for items, here: http://delphinepress.com/pricing/flat-print Thanks!

John A.  from  Merchant  replied on  Feb 21, 2013

Q:

Hello, I will be interested in the deal of $99. Could you please give me more details, such as how long do you take to do the invitations, how many invitations are included, where can I go to see a proof before buying the groupon, what information do you need to have from us, what would be the deadline for sending the information. Please feel to add more information that would help each other if we bought the deal! Thanks a lot, Diana

Diana M.  asked on  Feb 21, 2013

A:

Hi Diana, Details on the order process, turnaround times, etc can be found here: http://delphinepress.com/how-it-works/ Proofs are prepared once you submit your order to ensure that all information supplied is typeset and prepared properly for printing. Thanks!

John A.  from  Merchant  replied on  Feb 21, 2013

Q:

SO I pay $99 to get a larger credit on an invitation package? The $99 doesn't get me any amount of invites?

Karen G.  asked on  Feb 21, 2013

A:

Hi Karen, There are 3 different price points available to suit different needs. You can use the groupon towards any item or order that you place on the site; its not specific to any particular item, qty, design, etc. Thanks!

John A.  from  Merchant  replied on  Feb 21, 2013

Q:

i am a little confused on the pricing. I am seeing an example of a basic letterpress package consisting of 75 invitations, rsvp cards and envelopes for $1100 yet i am not seeing this as part of the purchase options through the group on. I have gone on the website...how do I know what i am purchasing with each price point on the group on ticket. Very interested.

debra a.  asked on  Feb 21, 2013

A:

Hi Debra, The groupon applies to any order that you place on the site, its not limited to any particular product, package or design; so you could definitely use it towards any of our letterpress packages. Thanks!

John A.  from  Merchant  replied on  Feb 21, 2013

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