why is there a $15 processing fee on the website when i go to book? this is not taxes.
Daniella M. asked on Apr 24, 2014
I'm sorry for any confusion, but you do not book through their website. When you open your Groupon, it will include redemption instructions under the "How to use this" section.
To access your Groupon, please sign into your account at http://www.groupon.com. Once you are signed in, you will see your name at the top of the deal page. Put your cursor over your name and your account menu will drop down. Here you'll be able to find your Groupons in the section called "My Groupons".
You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.
Sammy T. from Groupon replied on Apr 25, 2014