All reviews are from people who have redeemed deals with this merchant.
6 ratings3 reviews
September 2, 2021
The ambiance of this Spa was amazing. My husband got me a Body massage, face massage and foot scrub for my birthday back in April that I am just now using. I was excited and looking forward to this amazing relaxing day.
Everything started great, my massage had the exact amount of pressure requested. I was feeling amazing.
I got my face massage the cold rocks left me feeling so refreshed but my expectations of a foot scrub was not what was given. All I got for a foot scrub was a hot towel placed over my feet as he did on my back to remove the oil nothing else.
When I asked I was told let me see if we still offer that and then was told they provided the service by placing a hot towel over my foot. I didn't want to argue so I just said that's fine. I feel that if you don't offer the service then I should have been refunded for that portion.
It is bad enough that you pay for a 50 to 60 minute massage but your service is over before that time. I was there even earlier so that I could allow time for preparation. One still has to get ushered to the room and quickly undress. I was disappointed.
I just had my massage/cupping session with LeAnn and I have to say she was absolutely incredible! One of the best massages I have ever gotten! I've been suffering from plantar fasciitis and pain from my IT band. LeAnn was able to go in a loosen up my tight muscles. She's highly skilled and very friendly. I feel so relaxed now. I plan to return in a week. Great staff and ambiance.
Groupon is for 1 hour. Clock in massage room was at 51 minutes when Gabriel said we were done. They were flexible with the appointment time which I appreciated. However, no apts on Saturday if you are using a Groupon. Groupon apts are also made by someone specific (who had to call me back). Hot towels was use of 1 hot towel on the back. Staff was polite. Groupon discount was 20 off the price.
Promotional value expires 120 days after purchase. Amount paid never expires.Appointment required. You may cancel or reschedule your booking up to 24 hours before its start time otherwise you will forfeit your visit. Merchant's standard cancellation policy applies (any fees not to exceed Groupon price). Valid only for option purchased. All goods or services must be used by the same person. If you make a reservation through Groupon, you may cancel or change your reservation up to 24 hours before its start time. Otherwise, vouchers booked through Groupon will be redeemed and the deal’s promotional value and amount paid will expire. Redeemed vouchers may not be refunded or rescheduled - this also applies to no-shows. Your name and email address will be shared with this merchant to facilitate your reservation.Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services. Offer is not eligible for our promo codes or other discounts.
About Elevate Massage and Sports Recovery
Elevate Massage and Sports Recovery focuses on these three areas of healing—massage, recovery, and elevation—to enhance patient wellness and quality of life. To start, massage therapy is versatile according to the patient's health needs, like the deep-tissue massage used to help relieve muscle tension, or prenatal massages to help ease the bodies of expecting mothers. Experienced therapists also administer recovery services—like sports massages and cupping therapy—for patients who are trying to rebuild and reset their bodies. What's more, to go with any massage on the menu, Elevate Massage and Sports Recovery provides soothing add-ons like hot towels and foot mud masks to complete the massage experience.