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Elite Carpet Care

Carpet Cleaning for a One- or Two-Story House from Elite Carpet Care (Up to 84% Off)

The Fine Print

  • Expires 90 days after purchase.
  • Limit 1 per person. Limit 1 per visit. Valid only for option purchased. Appointment required. Valid only within Santa Clara County, Fremont, Newark, Hayward, and Union City. Extra fee for deep cleaning. Valid for up to 1000 sq. ft. for 1-story home. Valid for up to 2000 sq. ft. for 2-story home. Stairs not included; extra $3 fee per step. Area rugs not included.
  • See the rules that apply to all deals.

Questions and Answers 12 questions

Q:

Hello, I live in a 1950sqft home but less than 1000sqft is carpeted. Can I use the $59 1000sqft deal?

Carolina L.  asked on  Apr 8, 2013

A:

yes if carpeted area is less than 1000 sq ft you can use the $59 groupon deal

Miguel R.  from  Merchant  replied on  Apr 9, 2013

Q:

Do you have a process which you can add to your cleaning which would give more fullness to a short shag type carpet. the carpet is in good shape but older and needs more body to keep from getting matted down. Does that process exist?

Robert L.  asked on  Apr 6, 2013

A:

performing a deep cleaning on your carpet will help to regenate the fabrics and get it back in good shape, but also depends on the condition and wear of your carpet specially on the high traffic areas.

Miguel R.  from  Merchant  replied on  Apr 7, 2013

Q:

Do you move furniture away before cleaning?

Ruth B.  asked on  Apr 6, 2013

A:

we move light furniture such as coffe tables, chairs, sofas, if you can't move heavy furniture such as beds, dressers or entertaiment systems, we can clean around them and clean visible carpeted areas.

Miguel R.  from  Merchant  replied on  Apr 6, 2013

Q:

I have n area in my livingroom where my dog has urinated on the carpet, it is discolored dispit my attempts to clean, is this something you can help with?

Suzanne C.  asked on  Apr 4, 2013

A:

unfuntunately there's nothing we can do, due to discoloration on the carpet.

Miguel R.  from  Merchant  replied on  Apr 5, 2013

Q:

You mention homes - is a condo, on the ground floor in a 3 unit building doable?

Chris A.  asked on  Apr 4, 2013

A:

if there's a place where we can park the van and pull out the hoses to your condo it should be fine, hoses can reach about 250 feet

Miguel R.  from  Merchant  replied on  Apr 5, 2013

Q:

Does the $59 or $99 include the stairs if the total sq feet is is within 1,000 or 2,000?

christina  asked on  Apr 4, 2013

A:

Stairs are not included and are an extra $3 fee per step.

Sammy T.  from  Groupon  replied on  Apr 4, 2013

Q:

Can you please tell me the difference between the Groupon cleaning and the deep cleaning and if I want a deep cleaning how much more would that cost. Also, do we need to move the furniture or do they clean the visible carpet? Thanks

Terry A.  asked on  Apr 3, 2013

A:

Groupon cleaning includes hot water steam extraction and shampoo, deep cleaning is an enzyme treatment with deep extraction, price is based on your carpet condition and size of area to be clean. If you do not move heavy furniture as beds or dressers we can clean visible carpet and work around furniture.

Miguel R.  from  Merchant  replied on  Apr 4, 2013

Q:

What is offered in this groupon and what is the deep cleaning option. I have some long term wine stains- would that require deep cleaning? How much do you charge for deep cleaning?

Pallavi R.  asked on  Apr 4, 2013

A:

unfortunately wine or any color stains, specially red stains on carpet can't be remove 100% due to the discoloration that red dye cause on your carpet.

Miguel R.  from  Merchant  replied on  Apr 4, 2013

Q:

How do I contact you after I purchase this offer. There is no phone number or address that I can see

Shirley L.  asked on  Apr 3, 2013

A:

When you open your Groupon, it will include redemption instructions under the "How to use this" section.

To access your Groupon, please sign into your account at http://www.groupon.com. Once you are signed in, you will see your name at the top of the deal page. Put your cursor over your name and your account menu will drop down. Here you'll be able to find your Groupons in the section called "My Groupons".

You can view and print a Groupon by clicking the "View Voucher" button and get all the information you need to properly redeem it.

Sammy T.  from  Groupon  replied on  Apr 4, 2013

Q:

Does this also include Gilroy, at the southern end of Santa Clara County?

Patricia J.  asked on  Apr 3, 2013

A:

yes it also include Gilroy

Miguel R.  from  Merchant  replied on  Apr 3, 2013

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