The deal says "Customers cannot receive exams, x-rays, and cleanings if periodontal disease is present". Does it mean I will get a refund if I happen to have periodontal disease?
Thanh M. asked on Oct 31, 2012
We handle all refund requests on a case by case basis, and if you are deemed ineligible for this procedure, then we will work with you towards a resolution.
If you need any further assistance, please reach out to our Customer Service department at email@example.com and we'd be happy to help you. Thanks!
Kelsey W. from Groupon replied on Oct 31, 2012
Dear Thanh, Hopefully you don't have periodontal disease but if you do, we will be happy to apply the Groupon voucher toward periodontal diseases treatment. Unfortunately periodontal disease does not go away by itself, it needs to be treated before you lose your teeth. Enchanting Dentistry team.
Chris E. from Merchant replied on Nov 1, 2012