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Equine Escapes - Issaquah Plateau

$29 for a One-Hour Group Horseback Trail Ride for One at Equine Escapes ($60 Value)

The Fine Print

  • Expires Jun 19th, 2013.
  • Limit 1 per person, may buy multiple as gifts. Not valid for reservation until 1/1/13. Must reserve at least 3 months before expiration. Voucher valid only for one rider. Reservation required; subject to weather. 24hr cancellation notice or fee up to Groupon price applies. Must be 6 or older; 15 and younger must be accompanied by an adult. 225lb weight max; subject to fitness level. Must sign waiver. Not valid 12/24, 12/25, 12/31, 1/1/13, or 2/14/13.

Questions and Answers 5 questions

Q:

I noticed on Yelp that there were some complaints about problems with booking and guides not showing up. If that happens, are we able to get a refund?

Courtney W.  asked on  Dec 26, 2012

A:

Hello Courtney, Thank you for your question and I'd be happy to elaborate. The comments shown on Yelp are not a good representation of the business and for some reason all of the positive reviews have been filtered. We had a family emergency immediately before a morning ride back in September of this year. Some of the comments on Yelp are from this group. We unfortunately were not in a position to contact them prior to the ride and thus created understandable frustration. Should anything in the future prevent us from taking out a ride we would always do our best to give as much notice as possible to cancel the ride. Additionally, we would offer free rides or upgrades to the affected groups...as we did for the group affected by the event that occurred last September. We strongly encourage all of our customers to make their reservations online using our reservation system as it is available 24/7. Customers are asked to ensure their contact information is accurate in our system so they receive their booking confirmation as well as the reminder emails. We also ask that people text us if they have difficulties finding the trailhead as we typically don't answer our phones while out with other rides due to safety reasons. In a nutshell, we would make every reasonable effort to make good on anything negative that may occur. Thank you and we hope to see you in the future! Kelly

Equine E.  from  Merchant  replied on  Dec 27, 2012

Q:

My Daughter is under 15 so if she rides with me, is that just one ticket I have to buy or still 2?

Yma L.  asked on  Dec 23, 2012

A:

You would have to buy 2 Groupons. You would each ride your own horse.

Sammy T.  from  Groupon  replied on  Dec 24, 2012

Q:

The voucher cannot be used earlier than Jan 1st, right?

Cris S.  asked on  Dec 23, 2012

A:

Correct, it cannot be used before the 1st of the year.

Sammy T.  from  Groupon  replied on  Dec 24, 2012

Q:

Can I buy 4 for a family of four to go together?

Barbara A.  asked on  Dec 22, 2012

A:

Absolutely! We take groups out up to 6 people at a time.

Equine E.  from  Merchant  replied on  Dec 22, 2012

Q:

are trail rides going to be available for jan 2, 2013?

Cris S.  asked on  Dec 21, 2012

A:

The voucher is good for Friday, Saturday, Sunday and Monday. Thus, we won't have rides available for Jan 2nd.

Equine E.  from  Merchant  replied on  Dec 22, 2012

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