A Chat with Erica @ H & N Trendz
What services does your business offer and what makes your business stand out from the competition?
We are a salon founded on giving back to the community. We offer complementary services to "warriors" fighting a medical battle (i.e cancer, dialyses, lupus , etc) on Mondays. We care about the integrity of your hair and we will teach you how to maintain your new look
What was the inspiration to start or run this business?
My life partner is a cancer survivor of 25 years. I want to be able to give "WARRIORS" a sense of normalcy. I believe if one looks good they feel good and if the feel good the look good. its a positive circle that never ends and it aids in the healing process.
What do you love most about your job?
I LOVE making people feel better about themselves! Watching the transformation from when a client walks in to when they walk out. They carry themselves taller and with confidence about their new look. I love the smiles, hugs, and the thank yous for the transformation that I do.
What is the best reaction you've ever gotten from a customer?
Having a child of a WARRIOR tell me that her mother hates smiling, taking pictures, and hugging, at the end of this service not only was she smiling but she was laughing, she took a picture with me, and she gave me not 1 but 2 hugs! I see her every 4 weeks now and I get a hug hi/bye with big smiles