Return to the deal

Fannie May

$15 for $30 Worth of Chocolate and Candy from Fannie May

The Fine Print

  • Expires Aug 12th, 2013.
  • Limit 1 per person, may buy 1 additional as a gift. Limit one voucher per transaction at Fannie May. Redeemable online only at fanniemay.com. Ships only within Continental US. Extra fee for shipping, and additional shipping information can be found here. Must use promotional value in 1 visit. See full terms.
  • See the rules that apply to all deals.

Questions and Answers 19 questions

Q:

Please clarify the shipping...how much will the thirty bucks cost to ship via ground

Lisa F.  asked on  May 13, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  May 14, 2013

Q:

Fannie may used to have a coconut patty. I could locate on site and link provided in earlier response isn't working. Can u tell me if they still have them? If so, can u provide item number? Thank you!!

Scott D.  asked on  May 12, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  May 14, 2013

Q:

Can I use this in addition to a gift cert I already have?

Rhonda s.  asked on  May 10, 2013

A:

Unfortunately, this Groupon cannot be combined with other offers or promotions.

tony R.  from  Groupon  replied on  May 10, 2013

Q:

Can I get somthing so I can use my groupon to buy at my local fanny may ? What is the weight of the candy on this $15 groupon deal?

Clifford A.  asked on  May 7, 2013

A:

Unfortunately, this Groupon is redeemable online only at fanniemay.com.

tony R.  from  Groupon  replied on  May 8, 2013

A:

Hello Clifford, Shipping and handling cost is based on the dollar amount you spend on our products as well as the shipping method. Please note: Shipping & Handling charge is required for each recipient address. A full listing of rates can be found under shipping information on our website www.fanniemay.com . Also, please note as we have now hit the summer month's, many area's are now requiring the 2-Day warm-weather shipping rates.

FannieMay  from  Self  replied on  May 8, 2013

Q:

If shipping is charged according to the cost of the candy, will the shipping charge be based upon the total cost using the Groupon, or the regular cost of the candy?

Lisa S.  asked on  May 7, 2013

A:

Sorry for the confusion. All shipping information can be found here.

tony R.  from  Groupon  replied on  May 7, 2013

A:

Hello Lisa, the shipping cost is based on the merchandise amount and ship method selected. Your Groupon voucher will cover $30 of the costs.

FannieMay  from  Self  replied on  May 7, 2013

Q:

Why is there an "upcharge" shipping fee? Shipping my small amount of chocolate costs $18.98! Does this apply to this specific "deal" because it's not really a deal anymore..

melissa  asked on  May 5, 2013

A:

Sorry for the trouble. There is a link to their shipping costs listed in the fine print.

tony R.  from  Groupon  replied on  May 7, 2013

A:

Hello Melissa, Your state may be in a heat zone, requiring 2 day shipping. In order to protect your chocolates during shipping we require 2nd Day Air to certain areas of the country. With the added cost of shipping we will include a free insulated container packaged with frozen reusable gel packs that will keep your chocolate cool during transit. We also offer a 100% guarantee, if you experience any problems with your order we will replace your chocolates free of charge.

FannieMay  from  Self  replied on  May 7, 2013

Q:

(1) Can I use the $30.00 Groupon value to "Create your own 1LB" which costs $29.99?? (2) When I purchase one additional groupon for gift, can both Groupons be used to place one order to be shipped to one address?? Or does it have to be a separate order for each groupon even if both orders are the same and going to the same address?? (3) If the order totals $59.00 per address, is the shipping free??

Debbie S.  asked on  May 2, 2013

A:

Yes, your Groupon can be applied to the "Create your own 1 lb", but you can only use one Groupon per order. Also, the Groupon cannot be applied toward shipping.

tony R.  from  Groupon  replied on  May 7, 2013

A:

Hello Debbie, Yes, your Groupon may be applied to any item's on our site! You may use 1 Groupon per order. Our standard delivery charges are calculated per-recipient, prior to any discounts. Any promotion's offering free shipping would apply to one address per order not to all recipients on the order. Make sure to read the term's and conditions located at bottom of email offer's if ever in question. If you want to sign up for our daily / weekly special's please visit www.fanniemay.com for the email sign up. Thank's again for your great question's, Have a great day !

FannieMay  from  Self  replied on  May 7, 2013

Q:

CAn I use my groupon the same day that I buy it?

Mary O.  asked on  May 7, 2013

A:

Fortunately, you can use most Groupons on the same day you purchase them. However, we do occasionally have to wait to provide the business with their complete list of purchasers, which can mean you won't be able to redeem right away. If that's the case, the delay will be listed in the Fine Print and we'll remind you when you print your voucher.

tony R.  from  Groupon  replied on  May 7, 2013

Q:

When it says 'may buy 1 additional as a gift', what does that mean exactly? That I can forward the groupon to a friend for them to use or ?

Katherine W.  asked on  May 3, 2013

A:

Yes, you would be able to gift this Groupon by forwarding it.

tony R.  from  Groupon  replied on  May 3, 2013

Q:

I can't find the milk chocolate sugar-free pixies on your site anymore. Do you still sell them? Can I use this deal to buy them? And, by the way, if you have them, do they also come in dark chocolate?

Susan G.  asked on  May 2, 2013

A:

All available items are featured online and can be viewed by selecting the following link. http://www.fanniemay.com/store/item-listing.asp If you do not see an item you are interested in, this item is not available online or through our catalog services. Please continue to visit us online to learn about product updates.

tony R.  from  Groupon  replied on  May 3, 2013

A:

Yes, you may use the Groupon on all our item's. We do sell Sugar Free Pixies in milk chocolate. Right now they do appear currently unavailable. In cases where an item is temporarily unavailable, we do suggest checking back with us in 2 weeks for availability. The item number is 89258.

FannieMay  from  Self  replied on  May 3, 2013

1 - 10 of 19 questions