A Chat with Fionas Housekeeping
What services does your business offer and what makes your business stand out from the competition?
You get the same detailed cleaning at a reasonable price and with tons of extra perks: closet organizing, laundry, restock toiletries, bottled drinking water, and more (the benefits of working with a smaller clientele).
What was the inspiration to start or run this business?
Premium affordable cleaning and residential concierge service with less overhead costs. Most of the high cleaning costs that customers pay larger companies rarely compensate the actual cleaner …You want the “cleaner” to be invested in the quality of their work.
What do you love most about your job?
Watching customers faces brighten up, when they step back in their home and it looks great, smells great, and is a lot more organized. That overwhelmed feeling they had prior with the clutter or undone laundry just fades away. I then let them know—with weekly cleaning they save an additional 30%!
What is the best reaction you’ve ever gotten from a customer?
A whopping $60 tip. I didn’t have a client scheduled after so it wasn’t a big deal to stay longer and finish all the pilled kids laundry, organize their rooms, and wash down all their walls (which also meant they didn’t have to paint) and had a good re-appraisal.