A Chat with FIXED Mobile Smart Device Repair
What services does your business offer and what makes your business stand out from the competition?
We are dedicated professionals with a passion for smart devices. We fix it all, from bent, crushed, submerged, and even kids breaking it. All of our repairs come with a 90-day warranty of parts (defects) and workmanship. Plus, we offer a free mobile service to most Denver/Lakewood/Aurora areas.
What was the inspiration to start or run this business?
We began as techs working for other big box companies that try to overcharge and misinform the customers. We are upfront, honest, dependable, and always on time. We strive to be your new favorite shop and techs who you can always count on.
What do you love most about your job?
We love being able to make someone’s day. Many times folks bring us devices that they figure no longer works, and are usually blown away when not only did we bring it back, but it was a sweet deal on the price. We love making people happy and that’s our passion.
What is the best reaction you’ve ever gotten from a customer?
Our best feedback was our honesty. One customer had gone to several shops before us and we not only took care of them, but solved many issues they were told would never be fixed. We were then given several referrals with that customer coming in with the new one.