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FTD.com

$20 for $40 Worth of Mother’s Day Flowers and Gifts from FTD

The Fine Print

  • Expires Jul 31st, 2013.
  • Limit 2 per person, 1 per order. Online only for items on www.FTD.com. US delivery only; not valid for delivery in AK/HI. Shipping & service fees may apply (typically $15.99-$29.99). Valid toward taxes & fees; special offers & discounts shown on www.FTD.com at time of redemption. Not valid for FTD email offers or websites with special offers like points/miles. Click here for complete terms & conditions.

Questions and Answers 49 questions

Q:

I see above the shipping can only be in US ~ does that include Maui, Hawaii?

JANETTE F T.  asked on  May 1, 2013

A:

Sorry! The deal terms are : US delivery only; not valid for delivery in AK/HI.

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

Hi. I understand that if I buy this Groupon for $20 then I have $40 to spend on FTD. My question is this: if I buy something that isn't equal to a $40 value can the excess be applied towards the shipping costs? Or do I have to pay shipping costs no matter what? (in other words, if I order a $30 bouquet, can the other $10 be applied towards shipping?) Thank you.

Jerri K.  asked on  May 1, 2013

A:

Yes - you can use the value towards shipping.

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

How do I get my voucher?

Judith K. G.  asked on  May 1, 2013

A:

Sorry for the confusion! Your Voucher - found in "My Groupons" should have a number that starts with GC (towards the middle top, under FTD and description) and if you go to www.FTD.com/home, you will need to enter that in the Gift Certificate field during the checkout process. Hope this helps!

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

I PURCHAED TWO GROUPONS AND WAS VERY DISAPPOINTED TO SEE THAT THERE WAS AN ADDITONAL $19.99 SERVICE FEE! THIS IS NOT ADDRESSES ANYWHERE IN THE TERMS AND CONDITIONS AND THE THE CONSUMER SHOULD BE AWARE OF THIS PRIOR TO PURCHASING THIS GROUPON!!!!!!!!!!!!!!

Terry T.  asked on  May 1, 2013

A:

We are sorry you are disappointed! We did state the terms of the Groupon in the offer - in the Fine Print it states "Shipping & service fees may apply (typically $15.99-$29.99)" Regardless, we do not want you to be dissatisfied. Please contact support@groupon.com or call 877-788-7858 if you would like a refund.

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

I am new to groupon and a little bit confused to the vouchers. From what I am reading it says there are two vouchers for 1 order. Does that mean there are two redemption codes ($20 for $40 value) to purchase two arrangements on one order? If that is not the case, am I allowed to purchase two $20 deals because I have my mother and mother in law to buy for? Thanks in advance.

Jackie M.  asked on  May 1, 2013

A:

Sorry if this was confusing. You can purchase 2 codes, but only 1 code can be used on each order on FTD.com. This Groupon is for a $40 voucher on our site (www.ftd.com/home) and you can use it on a wide variety of flowers, plants and gifts. Hope that clarifies the deal for you! Thanks!

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

Now, I just made a purchase for someone, but it gave no indication how and when they will receive the gift. How does this worlds, if I paid my money already?

Jsmooth H.  asked on  May 1, 2013

A:

Sorry if this was confusing. This Groupon is for a $40 voucher on our site (www.ftd.com/home) and you can use it on a wide variety of flowers, plants and gifts. You will select the delivery date and address on our site. Hope that clarifies the deal for you! Thanks!

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

Can I use this to ship to Canada?

liann  asked on  May 1, 2013

A:

Sorry - this deal is intended for US Shipping only. We have a separate Candian Groupon for our FTD.ca site for Canada deliveries

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

Can I use this groupon for anything on the ftd web site, such as their gift baskets?

Jena H.  asked on  Apr 30, 2013

A:

Sorry if this was confusing. This Groupon is for a $40 voucher on our site (www.ftd.com/home) and you can use it on a wide variety of flowers, plants and gifts (and gift baskets!). Hope that clarifies the deal for you! Thanks!

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

How much are delivery fees?

Sandie M.  asked on  Apr 30, 2013

A:

The cost of a bouquet and shipping/ delivery can vary based on what item you pick and when you want it delivered. The best way to get an estimate is to go on to FTD.com and select an arrangement and walk through the checkout process. Hope this helps!

Gretchen M.  from  Groupon  replied on  May 1, 2013

Q:

Are you able to use this groupon with on sale items off the FTD website also?

Brianna W.  asked on  Apr 30, 2013

A:

yes you can!

Gretchen M.  from  Groupon  replied on  Apr 30, 2013

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