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FTD.com

$15 for $30 Worth of Flowers and Gifts from FTD.com

The Fine Print

Questions and Answers 126 questions

Commonly Asked Questions

Q:

I live in Portland Or, and would like to order flowers as a gift to a person in flagstaff Az, is this possible??

Lori-Jo M.  asked on  Feb 8, 2014

A:

Yes - To clarify this offer...This Groupon is for a $30 or $40 voucher (depending on which one you purchase) on our site (www.ftd.com/groupon) and you can use it on a wide variety of flowers, plants and gifts. You select the item of your choice, and set up the delivery. You apply the voucher value at checkout. Hope that clarifies the deal for you! Thanks!

Gretchen M.  from  Merchant  replied on  Feb 9, 2014

More Questions and Answers

Q:

Trying to buy flowers, but it wont let me use the GC. Is it because FTD already discounted their flowers?

Joanne Y.  asked on  Feb 14, 2014

A:

You can only use the Groupon with discounts shown on www.FTD.com/groupon at time of redemption.

tony R.  from  Groupon  replied on  Feb 14, 2014

Q:

where are you all located, can I pick up the flowers?

CHARLOTTE  asked on  Feb 14, 2014

A:

Sorry, this offer is valid online only.

tony R.  from  Groupon  replied on  Feb 14, 2014

Q:

What is available in the way of chocolates and flowers. For delivery today, the 14th?

Barbara F.  asked on  Feb 14, 2014

A:

Please click here to search their site.

tony R.  from  Groupon  replied on  Feb 14, 2014

Q:

Can this groupon be applied to an order where I'm getting free shipping via shop-runner? If unsure, can this be refunded if it does not work?

Aman M.  asked on  Feb 14, 2014

A:

Unfortunately, this Groupon cannot be combined with other offers or promotions.

tony R.  from  Groupon  replied on  Feb 14, 2014

Q:

Do these flowers come with a vase?

Jean L.  asked on  Feb 14, 2014

A:

Yes, the vase is included with a lot of the bouquets. Please click here to see what is available.

tony R.  from  Groupon  replied on  Feb 14, 2014

Q:

what if my order is more than $40 would i just pay the difference?

Sylvia R.  asked on  Feb 14, 2014

A:

Yes, if your order exceeds the promotional value of the Groupon, you just pay the difference.

tony R.  from  Groupon  replied on  Feb 14, 2014

Q:

WHAT FTD DOES NOT MENTION IS THAT THE MONEY YOU SAVE BY USING GROUPON WILL BE CHARGED BACK TO YOU IN THE SERVICE FEE WHEN YOU ORDER THE FLOWERS SO REALLY NOT A DEAL AT ALL

jamey j.  asked on  Feb 13, 2014

A:

Sorry for the trouble. This is mentioned on the deal page, "Service and shipping fees apply to each order, typically ranging from $16.99 to $29.99 but varying based on the order's contents and delivery date".

tony R.  from  Groupon  replied on  Feb 13, 2014

Q:

Its not letting me buy an item, can I call to place an order?

Jorge V.  asked on  Feb 13, 2014

A:

Please call us at (888) 664-4482. We’ll be happy to help!

tony R.  from  Groupon  replied on  Feb 13, 2014

Q:

can this offer be returned, the shipment is not available in the zip code that I am sending this to until February 25

Nancy H.  asked on  Feb 13, 2014

A:

Yes - you could either select a different bouquet, or feel free to contact support@groupon.com or call 877-788-7858.

Gretchen M.  from  Merchant  replied on  Feb 13, 2014

Q:

We cannot get the groupon to let us buy. Is there a problem with the system?

Deborah T.  asked on  Feb 13, 2014

A:

Please email us at support@groupon.com or call us at (888) 664-4482. We’ll be happy to help!

tony R.  from  Groupon  replied on  Feb 13, 2014

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