A Chat with Full Spectrum Home Solutions, LLC
What services does your business offer and what makes your business stand out from the competition?
We are a family owned and operated home solutions provider, specializing in home cleaning. We have a very small staff, no voicemail system or switchboard, and the number you call is my personal phone. We work on small margins, depending on repeat business that we earn with our attention to detail.
What was the inspiration to start or run this business?
I got sick of hiring corporate cleaning companies that didn’t care what I wanted done, when I needed them to come, and didn’t show up to scheduled appointments. I won’t sacrifice my integrity like that with Full Spectrum.
What do you love most about your job?
The part I am enjoying the most is knowing that I’m providing a quality service and being dependable to my customers. We have a 100% retention rate at this point.
What is the best reaction you’ve ever gotten from a customer?
The best feedback we can get is to hear a customer say, “Same time next week?” as we finish our job.