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Four Points by Sheraton Niagara Falls Fallsview - Niagara Falls

One- or Two-Night Stay with Dining Credits at Four Points by Sheraton Niagara Falls Fallsview in Niagara Falls, ON

The Fine Print

  • Book by 12/21/12 or promo value expires
  • Complete travel by 1/31/13
  • Not valid 11/2, 11/9, 11/30, or 12/27-12/31
  • Online reservation req'd, subject to availability
  • 72-hour cancel notice or fee of applicable 1-night’s stay up to Groupon price applies
  • Not valid on Sat
  • Must be 18+ to check in, 19+ to consume alcohol
  • CC req'd at booking
  • Valid only for 2-queen city-view, 1-king whirlpool city-view, or 2-queen falls-view
  • Limit 1 restaurant voucher/day; may not combine
  • Restaurant credit not valid on alcohol
  • 16% tax not included

Questions and Answers 50 questions

Commonly Asked Questions

Q:

Is that US dollars?

joseph Le P.  asked on  Oct 23, 2012

A:

All prices are quoted in Canadian funds.

Leeanne M.  from  Groupon  replied on  Oct 23, 2012

Q:

Do you allow pets?

Jim T.  asked on  Oct 23, 2012

A:

The only pets allowed are seeing eye/service pets, which the owners are expected to bring proper documentaion.

Leeanne M.  from  Groupon  replied on  Oct 23, 2012

Q:

Am I right in assuming that I have to have a US passport now to cross the border from the United States to Canada, or I guess I should say, when I come home, I need it to return back to the US from Canada? My driver's license, birth certificate, SSN card, will no longer be enough.

Matthew T.  asked on  Oct 23, 2012

A:

You are required to present a valid U.S. or Canadian passport upon entering and exiting the country.

Leeanne M.  from  Groupon  replied on  Oct 23, 2012

Q:

Is the deal valid for a friday (excluding the provided dates?) such as dec 7?

eva a.  asked on  Oct 23, 2012

A:

This offer is only valid for Sunday-Thursday, unless you were to check in on Thursday for a two-night stay.

Leeanne M.  from  Groupon  replied on  Oct 23, 2012

Q:

How do we go about collecting the dining vouchers?

Laura L.  asked on  Oct 23, 2012

A:

You can obtain your dining vouchers upon check-in at the hotel. Thank you for your question.

Leeanne M.  from  Groupon  replied on  Oct 23, 2012

Q:

Dinner vouchers are one each per night booked? For example if I book the king 2 night stay we get two dinner coupons? Thanks in advance

Mike R.  asked on  Oct 23, 2012

A:

Whether you purchase a one or two-night Groupon special - you will receive: 1 - $40 Keg, 1 - $20 Outback Steakhouse, 1 - $25 gaming credit for Dave and Busters, 2 drinks at East Side Mario's and 2 WEGO passes. Vouchers are based on the number of Groupon specials purchased, not number of nights.

Leeanne M.  from  Groupon  replied on  Oct 24, 2012

Q:

????parking cost's

ken c.  asked on  Oct 24, 2012

A:

Our parking costs are $12.00/day for self-parking and $20.00/day for valet.

Leeanne M.  from  Groupon  replied on  Oct 24, 2012

Q:

Hi Leeanne M! What about taxes? do I have to pay from groupon discount price , or from regular price? Also i'm wandering about tips in hotel Thanks, Victor

Victor P.  asked on  Oct 29, 2012

A:

hi Victor, You would pay the following taxes on yor Groupon special: the $139 Fallsview - you pay $22.24 CAD / or the $119 Whirlpool room, you pay $19.04 CAD in taxes at the hotel. You may feel free to tip whichever staff you feel have been most helpful in an amount that you are comfortable with. Thanks!

Leeanne M.  from  Groupon  replied on  Oct 29, 2012

More Questions and Answers

Q:

It says not valid on Saturday. Is it possible to do a 2-night stay checking in on Friday and out on Sunday?

 asked on  Nov 2, 2012

A:

I'm very sorry that we were unable to get to your question in a timely matter. Unfortunately, this deal is no longer available for purchase. I do apologize for any inconvenience. In the future, if you have a time sensitive question, please contact us at www.groupon.com/support or call (888) 375-5777. Thank you for your patience!

 from  Groupon  replied on  Nov 2, 2012

Q:

Is the third weekend in november open?

Natalie H.  asked on  Nov 2, 2012

A:

I'm very sorry that we were unable to get to your question in a timely matter. Unfortunately, this deal is no longer available for purchase. I do apologize for any inconvenience. In the future, if you have a time sensitive question, please contact us at www.groupon.com/support or call (888) 375-5777. Thank you for your patience!

 from  Groupon  replied on  Nov 2, 2012

Q:

I bought this a few days ago but still have not been told how to book it.. How do I know it went through?

Natalie H.  asked on  Nov 2, 2012

A:

I'm very sorry that we were unable to get to your question in a timely matter. Unfortunately, this deal is no longer available for purchase. I do apologize for any inconvenience. In the future, if you have a time sensitive question, please contact us at www.groupon.com/support or call (888) 375-5777. Thank you for your patience!

 from  Groupon  replied on  Nov 2, 2012

Q:

If I buy a two night stay starting on thursday will it still be vaild if the friday is a blackout day?

Neisha M.  asked on  Nov 1, 2012

A:

I'm very sorry that we were unable to get to your question in a timely matter. Unfortunately, this deal is no longer available for purchase. I do apologize for any inconvenience. In the future, if you have a time sensitive question, please contact us at www.groupon.com/support or call (888) 375-5777. Thank you for your patience!

 from  Groupon  replied on  Nov 2, 2012

Q:

Do you have availability for 12/26 or 12/27? Is there a sleeper sofa or sofa as well as 2 double beds?

dON  asked on  Nov 1, 2012

A:

For specific availability questions contact them directly at (888) 238-9190. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

There is not a sleeper sofa or sofa included, but you can get a rollaway for free.

Benjamin V.  from  Groupon  replied on  Nov 1, 2012

Q:

if i order two seperate deals and stay two consective nights, do i get x2 of every voucher?

Jonathan R.  asked on  Nov 1, 2012

A:

Yes, you do!

Benjamin V.  from  Groupon  replied on  Nov 1, 2012

Q:

If I bought a groupon for two nights stay, do I get two sets of restaurant discount coupons & bus passes etc?

Virginia H.  asked on  Nov 1, 2012

A:

You get one set of vouchers and extras per Groupon.

Benjamin V.  from  Groupon  replied on  Nov 1, 2012

Q:

Is it in Canada or US? Is it still available on 11/22~11/25?

Belinda  asked on  Oct 31, 2012

A:

For specific availability questions contact them directly at (800) 663-1144. If you are unable to reserve the dates you need, you'll be covered by the Groupon Booking Guarantee.

This hotel is on the Canadian side of the falls.

Benjamin V.  from  Groupon  replied on  Nov 1, 2012

Q:

Is the hotel on the U.S. side? How do I purchase the groupon?

Debbie Z.  asked on  Oct 31, 2012

A:

This hotel is on the Canadian side of the border. You purchase the Groupon by clicking the green Buy button on the deal page.

Benjamin V.  from  Groupon  replied on  Oct 31, 2012

Q:

I called to Groupon customer support this morning. My question is if I can't book or travel before the promotional value expires, can I get the credits back from Groupon or hotel? But the customer support said only 7 days refund. I found the following on Groupon, can you explain this? What if I can’t book or travel before the promotional value expires? If the promotional value of your Groupon Getaways voucher expires before you use it, the voucher is still worth what you paid for it as a credit with the merchant toward the advertised experience. Additionally, each Groupon Getaways offer carries a booking guarantee. If you aren’t able to book the dates you want after purchasing, please call us for a refund before the promotional value expires.

Mikki  asked on  Oct 30, 2012

A:

Thanks for your inquiry, Mikki. The criteria you found on Groupon is correct. If you have already purchased your Gropon voucher, and have not redeemed it (reserved a room) and the promotional value has expired (Dec. 21/2012), you can still book a room at our hotel and we will give you a credit for the amount of the Groupon you paid for, but you will NOT receive the dining vouchers. So if you booked the $109 for a one-night city-view Groupon and it expires, you can book at our regular rack rate for the same room type and receive a $109 credit towards your bill (again, this does not include the dining and Dave and Busters, WEGO vouchers). Hope this helps!

Leeanne M.  from  Groupon  replied on  Oct 31, 2012

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