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Aqua Soleil Hotel (PARENT ACCOUNT) - Desert Hot Springs, CA

One- or Two-Night Stay at Aqua Soleil & Mineral Water Spa in Greater Palm Springs, CA. Valid Sunday¬–Thursday.

The Fine Print

  • Book by 4/19/13 or promotional value expires
  • Travel by 5/23/13
  • Limit 2/person, may buy 2 additional as gifts
  • Limit 2/visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • 24hr cancellation notice required or fee of applicable one-night's stay up to the amount paid for Groupon applies
  • 24hr cancel notice for spa required or cost of spa service applies
  • Spa credits can't be combined or used towards cancellation penalties
  • Must be 21+ to check in & to drink alcohol
  • Not valid with reward points
  • Must use promotional value in 1 visit
  • 14% tax not included

Questions and Answers 55 questions

Commonly Asked Questions

Q:

I see that accommodations are for 2 persons but can a small child come as a third person without any additional charges? Or additional beds requested?

Natascha P.  asked on  Feb 19, 2013

A:

Hi, Natascha. This would be ok as long as no additional bedding is required. We do not have rollaways or cribs at the hotel.

John C.  from  Groupon  replied on  Feb 19, 2013

Q:

Is Monday 3/11 available?

Robin S.  asked on  Feb 19, 2013

A:

Hi, Robin. All questions regarding availability are answered via the Reservation Hotline at 760-660-3406. The Hotline is open Monday - Friday, 9am - 5pm.

John C.  from  Groupon  replied on  Feb 19, 2013

Q:

do you accept dogs -- small ones

grace E. C.  asked on  Feb 19, 2013

A:

Hi, Grace. Dogs are allowed as long as they are under 50 lbs. There is a pet fee of $35 per night per pet payable to the hotel directly at check-out.

John C.  from  Groupon  replied on  Feb 19, 2013

Q:

This includes a stay through Thursday night, correct?

CarolAnn B.  asked on  Feb 26, 2013

A:

Hi, CarolAnn. Yes, a one-night stay voucher could check-in on a Thursday and check-out Friday. A two-night stay voucher could not check in on Thursday, as these vouchers can only be redeemed for Sunday - Thursday stays and cannot be used to check-in or stay over a Friday or Saturday night.

John C.  from  Groupon  replied on  Feb 26, 2013

More Questions and Answers

Q:

It says 2 per visit. Does that mean two nights max? I was thinking of buying a two day and one day voucher for a three night stay?

Jacob T.  asked on  Mar 5, 2013

A:

Hi, Jacob. That would be fine as long as all nights you intend to stay are within Sunday - Thursday. You would not be able to check-in or stay over a Friday or Saturday night as both packages are for weekday stays only.

John C.  from  Groupon  replied on  Mar 6, 2013

Q:

I just bought the $129 2-night voucher and booked for the nights of 04/29 and 04/30. The amount due at check-in is $182.40, so I will pay more than the groupon, which makes no sense. Please advise on this payment or I will cancel my order.

Adrien  asked on  Mar 4, 2013

A:

Hi, Adrien. This is explained in detail on the step by step online booking instructions page. I'm sorry you missed it. Here is the information stated there: "You will also see an amount at standard rates for your stay. When you present your Groupon Voucher at check-in, these charges will be adjusted. Your card has not been charged. Provided no other hotel incidentals are charged to your room, you will only pay the 14% tax calculated off of the price you paid for your Groupon Voucher at check-out."

John C.  from  Groupon  replied on  Mar 4, 2013

Q:

My child is 12 year old. Can she stay with me & my husband in the same room? Can she go the outdoor hot spring pool? Thanks you Vivian

Vivian L.  asked on  Mar 3, 2013

A:

Hi, Vivian. Yes, she can accompany you in the same room, but please be aware that the hotel doesn't provide additional bedding such as rollaways. There is 1 single queen bed in the single queen room that comes with your groupon voucher. She can swim in the pools as long as she is under parental supervision at all times.

John C.  from  Groupon  replied on  Mar 4, 2013

Q:

Do you accept pets? I have a 5lb chihuahua...

Susana S.  asked on  Mar 3, 2013

A:

Pets may be added for $35 plus tax per pet per night, inquire at booking.

Benjamin V.  from  Groupon  replied on  Mar 4, 2013

Q:

Someone else asked about whether you could buy 2 one night packages and combine them. You answered yes, and explained that we'd be paying more. However we'd then get a total of 4 of the bed treatments, correct? And we'd also get 2 bottles of champagne? I just want to clarify those, and I want to make sure we wouldn't have to check in and out or anything weird like that?

Vanessa D.  asked on  Mar 3, 2013

A:

Yes, you will get twice the extras, and you do not need to check out and check back in during your stay.

Benjamin V.  from  Groupon  replied on  Mar 4, 2013

Q:

I want to reserve dates, but didn't see an option to do this. The only dates that my husband and I can stay in this resort are Sunday April 7 and Monday April 8. If we can't get those dates we will have to get a refund. PLEASE let me know how we can reserve those dates! There should have been an option when I purchased the coupon, but there wasn't one. Mary Ann Witt

Mary Ann Frese W.  asked on  Mar 2, 2013

A:

For scheduling inquiries, please reach out to the merchant directly.

 from  Groupon  replied on  Mar 2, 2013

Q:

if you buy the offer, can you just go there anytime within the time frame specified?

EDITH E O.  asked on  Mar 1, 2013

A:

This is valid for Sunday-Thursday check ins, and travel has to be completed by 5/23.

Benjamin V.  from  Groupon  replied on  Mar 1, 2013

Q:

if i buy this groupon deal and the days i can travel are unavailable can i get a refund???

Liliana R.  asked on  Feb 28, 2013

A:

Hi, Liliana. Yes, your Groupon purchase is fully refundable if you can't travel on the days you wish. Please contact Groupon directly and they can take care of this for you.

John C.  from  Groupon  replied on  Feb 28, 2013

Q:

I purchased the $129 deal and would like to upgrade to a Soleil Suite. When would the $100/nt upgrade fee be due, at time of booking or at the time of my stay. Thanks.

JENNIE C.  asked on  Feb 27, 2013

A:

Hi, Jennie. The upgrade fee would be paid directly to the hotel, plus tax, at the time you check-out.

John C.  from  Groupon  replied on  Feb 28, 2013

Q:

So how much Spa credit do we actually get? I've booked already, but there was no indication of how much credit we have towards their spa service. Can you please advise?

Douglas E.  asked on  Feb 26, 2013

A:

Hi, Douglas. You get two $25 spa credits that you can apply toward two treatments. The spa credits cannot be combined against a single treatment.

John C.  from  Groupon  replied on  Feb 26, 2013

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