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Best Western Plus Austin City Hotel - South River City

One- or Two-Night Stay at Best Western Plus Austin City Hotel in Austin, TX

The Fine Print

  • Must book by 3/22/13 or promotional value expires
  • Must complete travel by 4/30/13
  • Not valid 3/1-3/23
  • Limit 3 per person, may buy 3 additional as gifts
  • Limit 3 per visit
  • Valid only for option purchased
  • Reservation required, subject to availability
  • All cancellations subject to $50 fee
  • 24-hour cancellation notice required or fee of applicable one-night's stay up to the amount paid for Groupon applies
  • Must be 21 or older to check in
  • Not valid with reward points
  • 15% tax not included
  • See the rules that apply to all deals.

Questions and Answers 20 questions

Q:

If I purchase this today can I use it today

Linda L.  asked on  Jan 30, 2013

A:

Yes, you'll be able to use your Groupon as soon as you purchase. This information is available in the "Fine Print & Details" section of the deal page. To find this, click the "Fine Print and Details" tab, just under the photo. This section will include restrictions and additional information you'll need for your Groupon.

John  from  Groupon  replied on  Jan 31, 2013

Q:

Would you please explain the booking guarantee?

T B.  asked on  Jan 29, 2013

A:

If you are unable to book your stay because the hotel is full for the date you want, you will be eligible for a refund. You can find more information about our Getaways Refund Policy Here.

John  from  Groupon  replied on  Jan 31, 2013

Q:

I wanted to spend 3 nights in austin. Can I buy the two day option and combine it with a one day option?

Jacqueline A.  asked on  Jan 26, 2013

A:

Yes, you can!

Benjamin V.  from  Groupon  replied on  Jan 28, 2013

Q:

I want to check in on a Thursday and depart on Monday morning. How can I do this with these coupons

Celeste B.  asked on  Jan 26, 2013

A:

Since the Friday - Saturday option has sold out, you would not be able to with this deal.

Benjamin V.  from  Groupon  replied on  Jan 28, 2013

Q:

If I purchase Option 2 (2 nights 1 bedroom), can I check in on Wednesday and check out by Friday?

Laura S.  asked on  Jan 25, 2013

A:

Yes, that would work! For scheduling inquiries, please reach out to the merchant directly.

Annette B.  from  Self  replied on  Jan 26, 2013

Q:

Which option should I purchase if I want to check in on 4/20/13 (Saturday) and check out 4/21/13 (Sunday)?

Lee A.  asked on  Jan 26, 2013

A:

You would want to purchase option 5: $78 for a one-night stay, valid for check-in Friday–Saturday (up to a $140 value).

Annette B.  from  Self  replied on  Jan 26, 2013

Q:

Under the not valid it says 3/1-3/23 what does that mean?

Janice P.  asked on  Jan 24, 2013

A:

Your stay can not overlap with any of their blackout dates including 3/1-3/23.

John  from  Groupon  replied on  Jan 25, 2013

Q:

I want to do this Austin deal, but how do I use the Groupon? Do I call to make the reservation? Do I tell them I am using a Groupon?

Michael R.  asked on  Jan 24, 2013

A:

Once you purchase and print your Groupon, it will include full instructions. After you purchase from us, you'll be able to contact the hotel to secure your reservation. If you are unable to book the nights you need because the hotel is full, you'll be covered by the Groupon Booking Guarantee.

John  from  Groupon  replied on  Jan 25, 2013

Q:

It says check in Monday thru Wednesday so could you use it if checking in on Wednesday for Wednesday and Thursday nights and checking out on Friday?

Judy A.  asked on  Jan 24, 2013

A:

Yes, this will be allowed with Option 2.

John  from  Groupon  replied on  Jan 25, 2013

Q:

How soon can you use this deal? What happens if the hotel can't accomidate the date you want to travel, can you get a refund on your Groupon?

debra h.  asked on  Jan 23, 2013

A:

You'll be able to use your Groupon as soon as you purchase. If you are unable to book the nights you need because the hotel is full, you'll be covered by the Groupon Booking Guarantee.

John  from  Groupon  replied on  Jan 25, 2013

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