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The Biggest Loser Resort Niagara - Biggest Loser Resort – Niagara

One-Week Weight-Loss Program with Meals, Training, and Classes at The Biggest Loser Resort Niagara in New York

The Fine Print

  • Must book by 5/10/13 or promo value expires
  • Must complete travel by 5/30/13
  • Limit 1 per person, may buy 1 additional as a gift
  • Limit 1 per visit
  • Valid only for option purchased
  • Reservation required; subject to availability
  • Must cancel by phone; cancellations subject to fee of 10% Groupon price; 2-week notice req'd or $300 fee applies
  • Must be 18+ to check in, and 16+ to stay and must be accompanied by participating parent/guardian
  • Credit card required at booking and check-in
  • Not valid with reward points
  • Must sign waiver
  • Must use promo value in 1 visit
  • 3% occupancy and 8% county tax not included, due at booking

Questions and Answers 63 questions

Q:

Will the occupancy and county taxes be on the groupon deal cost or the full price?

Michelle S.  asked on  Apr 6, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your plans.

Benjamin V.  from  Groupon  replied on  Apr 8, 2013

Q:

I am planning on purchasing a Groupon certificate for myself and I have friends and family who would like to purchase 3 more Groupon certificates for me. Can I redeem 4 Groupon certificates for a total of 4 consecutive weeks? Of course, they would all be used before May 31st

Pat W.  asked on  Apr 4, 2013

A:

Yes, as long as we have availability for the 4 weeks you would like to come, you absolutely could redeem the 4 Groupons for 4 weeks. If you would like to check availability before purchasing please call the Resort at 888-945-6737.

Nancy M.  from  Merchant  replied on  Apr 4, 2013

Q:

I am completely intolerant of chlorine bleach. Contact with bleach quickly leads to hives; especially if I'm working out. Is there any chance your swimming pool is salt filtered? Also, would this mean I need to bring all my own bed linens and workout towels? Thank you.

Liberty Jane T.  asked on  Apr 3, 2013

A:

Our swimming pool is salt filtered, however there is a small amount of chlorine bleach used from time to time. If you find this to still be an irritant for your skin you can excuse yourself from the aquatic fitness and participate in a gym or outdoor workout instead. You will not need to bring any bed linens or towels, we provide those for you.

Nancy M.  from  Merchant  replied on  Apr 4, 2013

Q:

When I buy two weeks, can I use them both in a row? And the stipulation is that you must complete travel by 5/31, and that is a Friday when you run from Sun-Sun. Would I be able to buy two weeks and use them from Sun, May 19-Sun, June 2?? Thank you!!

Beth M.  asked on  Apr 2, 2013

A:

You absolutely can use both weeks in a row as long as we have availability. The last week that this Groupon may be used is Sunday May 26 - Sunday June 2.

Nancy M.  from  Merchant  replied on  Apr 3, 2013

Q:

Someone else paid for one of my weeks, so I won't have the credit card with me at sign-in.. What will I need to do?

Ellen B.  asked on  Apr 2, 2013

A:

It is not necessary to bring the credit card with you, as long as you have the printed voucher with you upon check-in.

Nancy M.  from  Merchant  replied on  Apr 3, 2013

Q:

Two ? : what can we bring with us to drink in our rooms, for instance bottled water and powered zero? Also I am buying two weeks, but cannot do the second week until October. Is that ok as long as I book it by may? Thank u so much!

Ellen B.  asked on  Apr 2, 2013

A:

You can bring extra water bottles to drink in your room. This Groupon must be used by the end of May 2013, the voucher will not be valid in October.

Nancy M.  from  Merchant  replied on  Apr 3, 2013

Q:

Two questions... I bought one package and can travel by May, my parents hope to buy me a second package today as well. That one I couldn't travel until July or October? If I book by May 10, will you accept this? Also what can we bring with us as far as drinks? Can we bring water and powerade zero with us for our rooms?

Ellen B.  asked on  Apr 1, 2013

A:

This Groupon must be used by the end of May 2013, it will not be valid in July or October. You can bring extra water with you, but we do not permit other beverages such as Powerade (many "exercise beverages" like powerade contain just as much sugar as a can of soda). We do provide alternative naturally-sugar-free alternatives to water in our gift shop, such as coconut water and electrolyte water.

Nancy M.  from  Merchant  replied on  Apr 3, 2013

Q:

Do we learn how to jog, and if so how far on average? how intense are the workouts compared to the tv show?

gina p.  asked on  Apr 1, 2013

A:

At the Resort, our trainers will push you to be your best possible self; whether that's a brisk walk, jogging or running, they will teach you proper form and make sure your working to your optimal performance level. Compared to the TV show, our workouts have a simliar structure (i.e. Last Chance Workouts, etc.) but we do not kick anyone off, we don't push anyone past their limits, we are here to support you and be a positive force in your wellness journey.

Nancy M.  from  Merchant  replied on  Apr 3, 2013

Q:

If you purchase a double occupancy villa is there one room with two double beds or two seperate rooms?

Stacey S.  asked on  Apr 1, 2013

A:

The double occupancy villa is 1 room with 2 double beds

Nancy M.  from  Merchant  replied on  Apr 1, 2013

Q:

what time is check out? Will there be anything else to address after check out?

marlene r.  asked on  Mar 31, 2013

A:

Check-out is at 10am on the following Sunday, and everything will be addressed at, or prior to, check-out.

Nancy M.  from  Merchant  replied on  Apr 1, 2013

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