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Great experience! Everyone was friendly and the shuttle to Disney was so convenient

Great stay and service

Love the atmosphere

Beware! Anaheim Majestic Garden Hotel Disappointing Stay - A Decline in Standards and Service We have stayed at this property several times in the past and always found it to be a good value with a convenient location. Unfortunately, our most recent stay from June 20-22, 2025, was a completely different experience and fell far below the standards we had come to expect. Upon entering our room, we were immediately hit with a strong, unpleasant cigarette odor. A closer inspection revealed several unacceptable issues: The bathroom was not properly cleaned - hair was on the floor and there was visible mold/mildew present. The phone in the room did not work, making it impossible to contact the front desk or housekeeping. Furniture was in a state of disrepair. Mold or mildew was visible in the corner of the room on the ceiling. Cobwebs were hanging from the ceiling. Wallpaper was peeling/delaminating from the wall. The cold air return vents were filthy and clearly had not been cleaned in a long time. These issues raise serious concerns about overall cleanliness and the potential for germs, allergens, or even pests like bedbugs. I reported these concerns to the front desk the following morning, expecting at the very least a room change or some sort of resolution. Unfortunately, no action was taken, and the room was not properly addressed during housekeeping service either. It felt as though our concerns were dismissed entirely. Upon check-out, I spoke directly with a manager in hopes of some resolution or acknowledgment of the situation. What I received was a generic apology and an unconvincing offer of a discount for a future stay--which, regrettably, we will not be taking advantage of. Given the lack of care, responsiveness, and cleanliness, we no longer feel confident staying at this property and cannot recommend it to others.

New Year Eve a very nice place to spend new year eve, you can see the fireworks from your room window. The decorations are really nice. Had a great time there with my family. Very close to Disneyland which is very convenient. Breakfast is really good, love it.

Not the most desirable hotel We only had one day to spend at Disneyland this time around, so we wanted to find a hotel in the area that was cheap for two nights. With the Anaheim Majestic Garden, you definitely get cheap and once you check into your room you can see why. As far as the exterior and the grounds go, the hotel looks like it's going to be really nice. There is great landscaping and the building itself seems to be pretty well maintained. However, once you walk in you can see that most of their money goes towards maintaining the outside. After walking down halls that smelled very smoky, we found that our room was definitely an afterthought. The carpet was worn down, the beds were extremely uncomfortable, the pillows were uncomfortable, the bathroom was very small and not the cleanest, and we could hear nothing but highway noise. Not only that, but all but two of the many power outlets in the room didn't work. Only one on the bedside table worked and one by the TV which made charging devices pretty challenging. There is also minimal lighting available in the room, so hopefully if you stay with kiddos they aren't scared of the dark. At one point I used my phone flashlight for some extra lighting. You see in a lot of reviews of this hotel that housekeeping isn't really present during your stay and that is 100% true. There are disclaimers stating that your room will only be "visited" by housekeeping staff every third night and if you want/need anything to be cleaned, you need to request it with the front desk. Luckily we didn't need anything during the time we had in the room, but if we would have it didn't seem to be the easiest process. What makes this hotel worth it honestly is the park shuttle and the breakfast. We got a room package that included a free breakfast buffet each morning, so we saved quite a bit of money just on that. The shuttle also ran every half hour to/from the park entrance so that saves you a ton of walking. We stayed for a Disneyland After Dark event that didn't end until 1:00am and the shuttle ran until 2:15am so we didn't get stranded in the park with no option but to walk. After the experience, I don't think I would choose to stay here again. Like I said, the shuttle and the breakfast made it worth it but I think next time I am okay with paying a bit extra to not be in such a dumpy place. I'm not surprised this hotel has such bad reviews.