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My Stay at the Beacon My stay at the Beacon was great! Monty, at the front desk, was just wonderful during what could have been a very stressful time. I'd highly recommend the Beacon to any business traveler!

HORRIBLE HOTEL AND SERVICE!! Seriously, do NOT waste your money here. We arrived in the evening after a long drive, expecting to relax in the deluxe suit king bed we had booked, but instead walked into a room that was extremely hot and humid we were literally sweating. The air conditioning was not working, the water faucet was not functioning properly, and there were dirty dishes left inside the dishwasher. The room overall felt unkempt and poorly maintained. We contacted the front desk, and a technician was sent up. He confirmed that the AC was not cooling and said it could not be fixed. He removed the air filter, which had about two inches of dust buildup, cleaned it after noticing we were watching, but that did not resolve the issue. His solution was to suggest cracking the window open, but there were construction trucks outside and the noise made that impossible. When we escalated the issue to the night manager, he brought a small portable fan and rudely told us that it was winter and the hotel only provides heating. This was shocking, as the booking clearly states that the rooms include air conditioning, which we paid for. When we asked whether another room with a working AC unit was available, we were essentially told to “take it or leave it,” and he walked away. We have stayed in many hotels and have never been treated with this level of hostility in the hospitality industry. The lack of professionalism and basic service was unacceptable. I would not recommend staying here. Edit: This is not an isolated incident. A quick scan of other reviews shows similar complaints about the AC and management response. Update: The next morning at 9 AM (Feb 12), we were woken up by extremely loud drilling from the floor above. When we called the front desk, we were told there was ongoing construction. There had been no notice prior to booking or at check-in that construction would be happening. A hotel should provide a quiet environment for proper rest, but this was the opposite experience. We requested to be moved to another room, and the morning front desk receptionist (female, I did not get her name) was accommodating and informed us they had another room on the same floor that was being cleaned. She said they would try to have it ready within the hour. I went down to speak with her directly and explained all the issues we had experienced — no functioning AC, kitchen sink faucet not working, TV remote not working, dishwasher bubbling continuously, an unclean room, and a scheduled water shutoff from 9 AM to 3 PM due to repairs (posted only at the front desk). We were eventually moved to a different room on the same floor. Although slightly smaller, it was noticeably cleaner and appeared more recently renovated, especially the bathroom and wallpaper. I thanked the receptionist for her help, as her professionalism and willingness to assist were in stark contrast to the night manager’s dismissive “take it or leave it” response the evening before.

Amazing and Friendly Staff! We loved our stay at the Beacon Hotel and Corporate Quarters! The staff gave excellent service! Every associate we engaged with welcomed us with a smile and was quick and efficient in their service. After a long day of travel we were relieved to be warmly welcomed at the front desk by Monte who gave us all the information we needed. When we needed to extend our stay the lady at the front desk was extremely helpful and reassuring. Teddy always greeted us with a smile at the door as we came and left from the hotel. When we needed maintenance in the room Elvis did an amazing job and took care of our needs with a smile! The housekeeping staff were super friendly and amazing at their jobs! I would 100% visit this hotel again! Thank you for our wonderful stay!

Amazing, blessed I have to say that we had a great stay thanks to Tracy he was amazing. We were so tired after driving for 9 hours. Our card wouldn't work at the pizza place and he paid for our pizza. I have never met such a sweet guy. Thankyou Tracy for blessing us . God bless you.

Great stay in DC Stayed here with a friend for a few nights. I took the train from the airport- which took about 50 minutes, followed by an easy to find 5 minute walk. The hotel is in a quiet street with not much around it. Didn’t see the bar or restaurant open during the two evenings we were there. The room itself was very good, comfortable bed, good tv and stocked water and coffee. The bathroom facilities were ok but took a while to get hot water from the shower and the door was a bit difficult to open. Staff were friendly and stored our bags on check out. Location is good- we ubered into the city and strolled 15 minutes to the white horse. We used local bar called the taproom which was good. Would def stay here again if in DC