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Suburban Chicago Hotel - Chicago

Stay at Best Western Plus Schaumburg Hotel & Conference Center in Schaumburg, IL

The Fine Print

Questions and Answers 15 questions

Q:

It states as long as the cancellation is 24 hours prior to the arrival date it is refundable. If the reservation is cancelled 24 hrs prior. Is the amount credited back to the credit card it is purchased with or is it credited to the groupon account of the user that purchased it?

Leia P.  asked on  Feb 25, 2013

A:

After your purchase you'll be able to cancel your reservation as long as you do so at least 24 hours prior to your check-in time. It will be returned to your original form of payment.

Amy S.  from  Self  replied on  Feb 25, 2013

Q:

I see the deal is through April, but based on availibility can it be used as soon as this weekend?

Krystal M.  asked on  Feb 20, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available.

Amy S.  from  Self  replied on  Feb 20, 2013

Q:

will this offer still be valid in May 2013?

Marfi  asked on  Feb 18, 2013

A:

Sorry for the trouble. This deal is not available in May.

Amy S.  from  Self  replied on  Feb 19, 2013

Q:

Are purchases available immediately, on line?

June P.  asked on  Feb 15, 2013

A:

You will receive a notification once your booking has gone through, usually within 24 hours.

Benjamin V.  from  Groupon  replied on  Feb 18, 2013

Q:

Can 2 adults and my children 10,12,15 years stay in one room (two double size beds)?

rubinette r.  asked on  Feb 14, 2013

A:

Sorry for the trouble. The maximum room occupancy is 4. Adding occupants above standard is $10 per night for each additional guest 13 or older; guests 12 or younger stay free

Amy S.  from  Self  replied on  Feb 15, 2013

Q:

Can I use my bank card to check in. Its not a credit card its a debit card I don't have any problems checking in to other hotels.

mayra p.  asked on  Feb 13, 2013

A:

Yes, any valid bank/credit card will work.

Joseph G.  from  Groupon  replied on  Feb 14, 2013

Q:

Can I leave my car at the hotel after staying over night to head to ORD airport for 7 nights?

Tihuana  asked on  Feb 13, 2013

A:

For all inquiries outside of the Groupon promotion, please contact the business directly.

Amy S.  from  Self  replied on  Feb 14, 2013

Q:

Can you add two small children (1 and 3) to the king option or do you need to do the double? We are bringing our own travel cots.

Holly H.  asked on  Feb 12, 2013

A:

You will need to choose the two double bed option.

Amy S.  from  Self  replied on  Feb 14, 2013

Q:

Do you have a shuttle to Ohare? if so, can a car be left at the hotel while they are away?

michele m.  asked on  Feb 12, 2013

A:

There is no airport shuttle.

Amy S.  from  Self  replied on  Feb 14, 2013

Q:

when was facility built

gwendolen a.  asked on  Feb 12, 2013

A:

It opened in 1978 and was renovated 1/1/2012.

Amy S.  from  Self  replied on  Feb 14, 2013

1 - 10 of 15 questions

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