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Myrtle Beach Resort - New York City

Stay at Caribbean Resort Myrtle Beach in Myrtle Beach, SC

The Fine Print

Questions and Answers 37 questions

Q:

Is there some type of timeshare promotion involved in this deal?

Lynn C.  asked on  Apr 3, 2013

A:

This is not a timeshare promotion, and you will not have to go to a timeshare presentation.

Benjamin V.  from  Groupon  replied on  Apr 3, 2013

Q:

I see the water park is open seasonally. Will be open in May?

Natasha c.  asked on  Apr 3, 2013

A:

The water park is open when it's warm, so it is currently open!

Benjamin V.  from  Groupon  replied on  Apr 3, 2013

Q:

Is this located right on the beach? I went to the resort site and it said it is the Jamaican Motor Inn, 1 block from the main resort.

Holly A.  asked on  Apr 3, 2013

A:

This is an oceanfront resort.

Benjamin V.  from  Groupon  replied on  Apr 3, 2013

Q:

What is the cancelation policy? If we do the Groupon deal and cancel before 15 days can we get our full money back? Also, what is the resort fee...is it per day, per person?

Stacie L.  asked on  Apr 3, 2013

A:

You can cancel it for a full refund before 15 days. The resort fee is per day, not person.

Benjamin V.  from  Groupon  replied on  Apr 3, 2013

Q:

The following stipulations in your ad are not totally clear. Dates cannot be changed but you can cancel 15 days prior, yet you can't re-schedule, so if you cancel 15 days before do you get your money back? Valid only for night(s) purchased 15-day cancellation notice required prior to check-in or reservation is non-refundable Dates cannot be changed once booked No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed

Anne M.  asked on  Apr 2, 2013

A:

You can cancel your booking up to 15 days in advance of check in for a full refund. After that point your reservation is non-refundable.

You are never able to reschedule your stay once you've booked.

Benjamin V.  from  Groupon  replied on  Apr 3, 2013

Q:

The deal mentions that there is a possibility of receiving a room uograde at check in for an additional fee. Would this include the possibility of a 2 or 3 bedroom unit in the Caymon Caribbean Tower?

Kelly U.  asked on  Apr 2, 2013

A:

For availability and rates of upgrades, contact the resort directly.

Benjamin V.  from  Groupon  replied on  Apr 2, 2013

Q:

Does this hotel provide daily breakfast for guests?

Nikki B.  asked on  Apr 2, 2013

A:

Breakfast is served, but costs extra.

Benjamin V.  from  Groupon  replied on  Apr 2, 2013

Q:

Are meals/drinks included?

Heather W.  asked on  Apr 2, 2013

A:

Meals and drinks are not included with this deal.

Benjamin V.  from  Groupon  replied on  Apr 2, 2013

Q:

Can I purchase two rooms at this rate? Can they be adjoining?

Jennifer P.  asked on  Apr 2, 2013

A:

You can book additional rooms in separate transactions. To request adjacent or adjoining rooms, contact them directly after booking.

Benjamin V.  from  Groupon  replied on  Apr 2, 2013

Q:

What about 2 adults and 3 kids (ages 6,3,1)? Does an infant push us over the max occupancy?

Melissa F.  asked on  Apr 2, 2013

A:

You would not be able to have more than four guests in the rooms covered by this deal.

Benjamin V.  from  Groupon  replied on  Apr 2, 2013

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