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Casa Moderna Miami Hotel & Spa - Miami

Stay, with Dates Through October, at Casa Moderna Miami Hotel & Spa in Miami, FL

The Fine Print

Questions and Answers 27 questions

Q:

How soon after purchasing may I use this Groupon?

Stephanie F.  asked on  Apr 11, 2013

A:

You can check availability by looking at the calendar listed on the deal page. If a date is blue, it is available.

Megan G.  from  Groupon  replied on  Apr 11, 2013

Q:

Why must someone be 21 or older to check in?

Patricia M.  asked on  Apr 11, 2013

A:

You must be 21 or older to check in per the request of the hotel.

Megan G.  from  Groupon  replied on  Apr 11, 2013

Q:

Hello, Will the hotel provide an actual hotel confirmation number?

Kimberly C.  asked on  Apr 11, 2013

A:

Yes, when you confirm your reservation with the hotel, you should receive a confirmation number.

Megan G.  from  Groupon  replied on  Apr 11, 2013

Q:

Hi, I was wondering, if I booked the dates and if I can't go, Do I get a refund from Groupon as long as I cancel before. Thank you.

Betty L.  asked on  Apr 11, 2013

A:

You can read more about our Getaways booking return policy here, under the "What happens if I need to cancel my Getaways Booking?" section.

Megan G.  from  Groupon  replied on  Apr 11, 2013

Q:

Does this hotel charge a resort fee?

E J.  asked on  Apr 10, 2013

A:

No, they do not charge a resort fee.

Megan G.  from  Groupon  replied on  Apr 11, 2013

Q:

The number listed for this ad is incorrect Miami, FL 1100 Biscayne Blvd Miami, Florida 33132 (786) 369-0300 Get Directions

Seyed K.  asked on  Apr 10, 2013

A:

Sorry for the confusion, (786) 369-0300 is the correct number for the hotel.

Megan G.  from  Groupon  replied on  Apr 11, 2013

Q:

I JUST BROUGHT THE DELUXE KING , DO I GET A SPA CREDIT WITH THIS OR THE THATS EXTRA? I WAS ONLY ABLE TO BOOK ONE MORE :(

tanisha h.  asked on  Apr 10, 2013

A:

No, a spa credit is not included in the price of the Groupon.

Megan G.  from  Groupon  replied on  Apr 11, 2013

Q:

does it include breakfast?

Maria  asked on  Apr 9, 2013

A:

No, breakfast is not included.

Megan G.  from  Groupon  replied on  Apr 9, 2013

Q:

I just bought the standard king room, does each room have a view overlooking the bay? Or where can I request it, if yes is it at no charge? If not, how much is it? Thanks!

Carolina F.  asked on  Apr 9, 2013

A:

Yes, most rooms do have a view overlooking the bay. You can request these rooms when you confirm your reservation, but they are subject to availability.

Megan G.  from  Groupon  replied on  Apr 9, 2013

Q:

I read your bathroom/showers do not have doors, is this true?

Aamna H.  asked on  Apr 8, 2013

A:

Yes, some of their rooms feature a more open layout. You can take a virtual tour here.

Megan G.  from  Groupon  replied on  Apr 8, 2013

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