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Waterfront Charleston Resort - Charleston

Stay at Charleston Harbor Resort and Marina in Greater Charleston, SC

The Fine Print

Questions and Answers 29 questions

Commonly Asked Questions

Q:

Does this deal include breakfast?

Kathryn P.  asked on  Jan 8, 2013

A:

Sorry for the trouble and confusion. Each option includes breakfast for two.

Amy S.  from  Self  replied on  Jan 11, 2013

Q:

Are there any date restrictions as to when you can check in? Are 3 people able to check in, or is there a person limit?

Lacey B.  asked on  Jan 8, 2013

A:

Please use the calendar located on the deal page just below the Buy button to check availability. To see the price for a specific date, hover your cursor over the calendar on the deal page. If the date is not available, it will state "not available for check-in" when hovering your mouse. You can see the total value of the room and dates you chose, as well as the discount percentage below the subtotal after selecting the dates of your stay. For this Groupon, dates are available between January and March.

The Groupon price will cover 2 guests. There is a maximum occupancy of 2 guests total in the king-bed traditional rooms and the deluxe Yorktown-view rooms. However, the queen-bed traditional and deluxe Yorktown-view rooms can hold up to 2 additional guests for a total of 4 people. The fee is $10 per night for each additional guest 18 or older; guests 17 or younger stay free.

Brette V.  from  Groupon  replied on  Jan 9, 2013

Q:

Just checking...no expiration dates/blackout dates?

Kim R.  asked on  Jan 9, 2013

A:

Thanks for the question! For this Groupon, you will actually use the calendar on the left side of the deal page to check available dates and to book your stay. There is no expiration date listed since you choose your trip dates while purchasing the Groupon. For this Groupon, dates are available between February and March.

To see the price for a specific date, hover your cursor over the calendar on the deal page. If the date is not available, it will state "not available for check-in" when hovering your mouse. You can see the total value of the room and dates you chose, as well as the discount percentage below the subtotal after selecting the dates of your stay. I hope this helps clarify!

Brette V.  from  Groupon  replied on  Jan 9, 2013

More Questions and Answers

Q:

IS THE ADDITIONAL $12 FEE PER PERSON, PER DAY?

ANNA M.  asked on  Jan 19, 2013

A:

The resort fee is per day per room.

Amy S.  from  Self  replied on  Jan 22, 2013

Q:

Do the rooms with a view have a balcony?

Karen A.  asked on  Jan 16, 2013

A:

Not all rooms include a balcony. Please contact the business directly for more information.

Amy S.  from  Self  replied on  Jan 17, 2013

Q:

i wanted to book this trip for the first weekend in April - is that possible or does it expire in March?

Debra H.  asked on  Jan 16, 2013

A:

This deal is not available in April.

Amy S.  from  Self  replied on  Jan 16, 2013

Q:

Is there a shuttle service to and from the airport?

Karen A.  asked on  Jan 16, 2013

A:

The shuttle is $38.00 2 people one way or $70.00 Roundtrip.

Amy S.  from  Self  replied on  Jan 16, 2013

Q:

WHAT IS THE $12.00 A DAY RESORT FEE FOR ? IS THAT $12.00 PER PERSON IF WE SPEND ONE NIGHT JANUARY 28 ,2013 ?

DIANE  asked on  Jan 15, 2013

A:

The $12.00 resort fee per day includes wireless Internet access, four-hour bike rentals, trolley service, free parking, coffee in the lobby, daily treats, and other activities.

Amy S.  from  Self  replied on  Jan 16, 2013

A:

I DON'T SEE THE ANSWER TO THE SECOND QUESTION: IS THAT $12 PER PERSON, PER DAY?

ANNA M.  from  Self  replied on  Jan 19, 2013

Q:

if i call to cancel within the cancellation dealine with the hotel, will my money be refunded?

Maalim C.  asked on  Jan 15, 2013

A:

After your purchase you'll be able to cancel your reservation as long as you do so at least 72 hours prior to your check-in time. Once canceled your reservation cannot be rescheduled.

Amy S.  from  Self  replied on  Jan 15, 2013

Q:

If I booked a queen room with 2 beds and have 2 occupants, do I need to notify the hotel of the second person? The fine print is slightly confusing to me.

Melanie B.  asked on  Jan 14, 2013

A:

No, this deal is valid for 2 people.

Amy S.  from  Self  replied on  Jan 15, 2013

Q:

Do you allow pets?

Cheryl J.  asked on  Jan 14, 2013

A:

I'm sorry, but pets are not allowed inside the property.

Joseph G.  from  Groupon  replied on  Jan 14, 2013

Q:

Do any of the options have a balcony/harbor view or are all rooms inland/yorktown views?

Kelly W.  asked on  Jan 14, 2013

A:

Please contact the resort directly for upgrade options

Daniel H.  from  Self  replied on  Jan 14, 2013

Q:

I am interested in the Charleston getaway, but I would like a room with two restrooms. What do you have that would accomodate me and my quest.

shaunda j.  asked on  Jan 14, 2013

A:

Room upgrades are not available with this deal.

Amy S.  from  Self  replied on  Jan 14, 2013

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