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Chateau on the Lake Resort Spa - Branson, MO

Stay at Chateau on the Lake Resort Spa in Branson, MO, with Dates Through May

The Fine Print

  • Valid only for night(s) purchased
  • 96-hour cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • No refunds will be processed by Groupon after check-in
  • Must be 21 or older to check in
  • Traveler name must match ID at time of check-in
  • Credit card required at check-in
  • Not valid with reward points
  • 11.6% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 3 questions

Q:

I have purchased a Groupon for this hotel before. Even after making an initial reservation I had to cancel it and reschedule it for another date with no problem. But , after reading the "fine print" for this Groupon it seems this time you only have a one time chance at making the reservation and can not reschedule it and that the only option left is a refund through Groupon. Can a person reschedule if they can not make it for the dates first chosen? The rules are a little hard to understand and before I purchase this Groupon I want to understand the rules clearly. Please advise. Thank you!

Audrey B.  asked on  Apr 1, 2013

A:

I apologize for any confusion. After you purchase you'll be able to cancel your reservation as long as you do so at least 96 hours prior to your check-in time. Once canceled your reservation can not be rescheduled.

John  from  Groupon  replied on  Apr 1, 2013

Q:

When placing mouse over available dates most show pricing is above the $99 offered. Can one still get $99 deal unless date is completely "blacked-out" even tho a higher price appears?

Earl B.  asked on  Mar 29, 2013

A:

The rates that are being shown will be the lowest available rates for that specific date. However, it is based on the category from which you choose on the menu above.

Stephen M.  from  Merchant  replied on  Mar 29, 2013

Q:

Is chateau on the Lake Pet Friendly?

Raven M.  asked on  Mar 29, 2013

A:

Yes indeed we are a pet friendly hotel. All of our pet rooms are located on our thrid floor. Pets are to be 20 pounds or less and there is a pet fee of $25 per stay.

Stephen M.  from  Merchant  replied on  Mar 29, 2013

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