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Chateau Resort - Allentown / Reading

Stay at Chateau Resort in the Poconos, PA, with Dates into January

The Fine Print

Questions and Answers 30 questions

Commonly Asked Questions

Q:

Would it be possible to have two adults and a 16 yr old daughter? What would be the extra charge?

Lloyd A.  asked on  Oct 23, 2013

A:

Maximum occupancy for the double rooms or suites is 6 and of the king room is 2. Adding occupants above their standard of 2 is $10 per night for each additional guest, and no charge for children.

Benjamin V.  from  Groupon  replied on  Oct 25, 2013

More Questions and Answers

Q:

When is check out time? It is ok to stay on-site and use the amenities after check out time?

Tricia S.  asked on  Nov 6, 2013

A:

Check out is at 11am and yes, you would be able to use the amenities after you check out.

Diane T.  from  Groupon  replied on  Nov 13, 2013

Q:

The Groupon says there is an indoor pool, but their website only shows an outdoor pool. Which is it?

Theresa  asked on  Nov 1, 2013

A:

They have an indoor pool.

Benjamin V.  from  Groupon  replied on  Nov 5, 2013

Q:

Are there BBQ grills availible? If not, can you bring your own?

Cynthia F.  asked on  Nov 1, 2013

A:

They do not have BBQ grills and do not permit them on the property. The nearby state park does have grills though.

Benjamin V.  from  Groupon  replied on  Nov 5, 2013

Q:

Is there any on premise activities? Can you rent movies in the room?

Sean F.  asked on  Nov 1, 2013

A:

You can view nearby activities here! They do not have movie rentals.

Benjamin V.  from  Groupon  replied on  Nov 5, 2013

Q:

We have a dog. Is your resort pet friendly?

Sara H.  asked on  Nov 3, 2013

A:

Pets up to 80 lb. are allowed only in double-bed rooms for an additional $25 per pet per night. Call the hotel to request a pet-friendly room.

Benjamin V.  from  Groupon  replied on  Nov 5, 2013

Q:

I want to reserve 2 rooms, 1 for my wife and I, and one for Sister-in-Law and her husband as a gift. Will not let me reserve 2 rooms. How can I do this. Make 2 reservation requests??

Robert S.  asked on  Nov 4, 2013

A:

You can book two rooms in separate transactions.

Benjamin V.  from  Groupon  replied on  Nov 5, 2013

Q:

are there smoking rooms

dorothy  asked on  Nov 2, 2013

A:

There is no smoking allowed inside the property.

Benjamin V.  from  Groupon  replied on  Nov 5, 2013

Q:

how is one queen size bed and one sleeper sofa fit up to 6 people?

rachel k.  asked on  Nov 1, 2013

A:

Rollaways are also available for an additional $10 per night. Call the hotel to request rollaway(s).

Benjamin V.  from  Groupon  replied on  Nov 1, 2013

Q:

I would like to purchase two nights but as a gift for two friends of mine. The thing is that I couldn't know their availability and so I can't fix some dates for the reservation. How can I proceed?

Ralitsa A.  asked on  Oct 30, 2013

A:

We do not have a version of this deal where you can book open dates.

Benjamin V.  from  Groupon  replied on  Oct 31, 2013

Q:

The deal states $69.00/night which totals $ 138.00 why was my card charge $259.00?

Marie F.  asked on  Oct 30, 2013

A:

This deal is available from $49 a night at the lowest. Not all nights will show this price, as some dates will sell out and other nights are more expensive. You can preview the price of any night by hovering your mouse over the date.

Benjamin V.  from  Groupon  replied on  Oct 30, 2013

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