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Chateau Resort - Allentown / Reading

Stay at Chateau Resort in the Poconos, PA

The Fine Print

Questions and Answers 32 questions

Commonly Asked Questions

Q:

I am thinking about buying this trip for my two children, my boyfriend and myself. will it be extra then the listed price?

DIANNE A.  asked on  Apr 30, 2013

A:

Maximum occupancy for the double rooms is 6. Adding occupants above their standard of 2 is $10 per night for each additional guest. The king room's maximum occupancy is 3.

Benjamin V.  from  Self  replied on  Apr 30, 2013

More Questions and Answers

Q:

Can this hotel be reached by public transportation? Thank you!

Dolores A.  asked on  May 10, 2013

A:

You can take a bus to Mt. Pocono and then take a cab (approximately $20) from there to the resort.

Benjamin V.  from  Self  replied on  May 13, 2013

Q:

ok so if I book for june 14th -15th what is check n/out times. Because its saying 4pm check in and 11am check out....that wouldn't even be very long???

Misty Jo T.  asked on  May 10, 2013

A:

The check in and out times would remain the same for a one night stay.

Benjamin V.  from  Self  replied on  May 13, 2013

Q:

The prices that show up when you scroll on dates, what are they? Are they the price I would pay if I didn't use groupon?

Misty Jo T.  asked on  May 10, 2013

A:

That is the price of the deal with the discount applied.

Benjamin V.  from  Self  replied on  May 10, 2013

Q:

When does the promotional value end?

Allen Latrell W.  asked on  May 10, 2013

A:

This deal is valid specifically for the dates you book on the calendar.

Benjamin V.  from  Self  replied on  May 10, 2013

Q:

pet friendly?

alice a.  asked on  May 8, 2013

A:

Pets up to 80 lbs. are allowed only in double-bed rooms for an additional $25 per pet per night. Call hotel to request a pet-friendly room.

Benjamin V.  from  Self  replied on  May 8, 2013

Q:

I was getting ready to book the garden view deal for Friday May 10 to Sunday May 12. For some reason it is not letting me purchase it now. Will it be possible that you can please help me purchase this deal manually. I am looking forward to going away this weekend. Thank you.

Henry L.  asked on  May 8, 2013

A:

We do not have availability on May 10th for this deal.

Benjamin V.  from  Self  replied on  May 8, 2013

Q:

So the price listed only includes the room and nothing else? how much is tickets to water park?

DIANNE A.  asked on  May 7, 2013

A:

You can view information on purchasing tickets here!

Benjamin V.  from  Self  replied on  May 8, 2013

Q:

I know the groupon is for two people, however, what if I wanted to book it for one person, myself, is that allowed?

sherisha  asked on  May 7, 2013

A:

You can book it and stay by yourself.

Benjamin V.  from  Self  replied on  May 7, 2013

Q:

Could you please help me confirm what is included in the deal.... 1. Tickets to State park and Camel beach water park are included in the price that we book through Groupon? We don't have to pay any additional entry fee for them? 2. Massages at the onsite spa are additional fees or included in the package? 3. No food is included in this cost...(Breakfast/lunch/dinner/snacks)? 4. I'll be bringing an infant and 3 year old. Do I still have to pay $10 each? 5. Will there be a microwave and refrigerator in the room to heat and store food for my infant? 6. Could we come earlier than 4pm and stay later than 11am to enjoy the resort amenities?

Bincy J.  asked on  May 6, 2013

A:

1. Tickets to the state park and waterpark are not included.
2. Massages are not included.
3. Food is not included.
4. You would have to pay $10 per each additional guest over the standard two.
5. They do not have a microwave in the rooms, but they can heat food up for you at the front desk, and you can add a fridge by request for $10.
6. Yes, you can!

Benjamin V.  from  Self  replied on  May 7, 2013

Q:

I want to buy this as a gift. Can I do that and they choose the date later or do I have to pick the date? Also since it would be a gift I won't want to be there at checkin or during the stay. Is that ok? And do you offer gift cards to the restraunt?

laurie P.  asked on  May 6, 2013

A:

You can purchase this Groupon as a gift, though it must be for a specific date. As long as you set their name as the official "Traveler Name" they'll be fine checking in without you.

John  from  Groupon  replied on  May 6, 2013

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