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Historical Chattanooga Hotel - Chattanooga

Stay at Chattanooga Choo Choo Hotel in Tennessee, with Dates into May

The Fine Print

Questions and Answers 23 questions

Commonly Asked Questions

Q:

Can we use the deal with two adults and two children?

Kristin M.  asked on  Aug 27, 2013

A:

Yes, the maximum room occupancy rate is 4 or 5 people depending on the room. Please note that rollaways are only available for Standard Rooms, and cost an additional $10 per night.

For the complete terms of the deal, including room options and specifications, please check the "Fine Print and Details" page. You can view this page by clicking on the Fine Print and Details tab located just below the picture on the deal page.

Brette V.  from  Groupon  replied on  Aug 28, 2013

Q:

What provisions are there for parking? Cost?

Edward p.  asked on  Aug 27, 2013

A:

Lot parking available for an additional $6 per night.

Brette V.  from  Groupon  replied on  Aug 28, 2013

Q:

It this a pet friendly establishment?

Thomas A.  asked on  Aug 27, 2013

A:

Yes, pets may be added for an additional non-refundable $35 per stay. This fee is paid directly to the hotel.

Brette V.  from  Groupon  replied on  Aug 28, 2013

More Questions and Answers

Q:

How do I cancel my groupon?

Jo Rita R.  asked on  Sep 12, 2013

A:

You can cancel your Groupon on the "My Groupons" page by clicking the cancel button. This is available up to 72 hours from check in.

Benjamin V.  from  Groupon  replied on  Sep 13, 2013

Q:

Will you also be offering this deal for the train station motel/hotel in Nashville Tennessee?

Theresa W.  asked on  Sep 6, 2013

A:

While we can't say what deals we'll run in the future, keep checking back to our site for other possible deals.

Megan G.  from  Groupon  replied on  Sep 8, 2013

Q:

I am trying to book for october 11-13 in a King room, but when I click on the 11th, the only check out date is the 12th. Is this a glitch or something with the deal?

Kelly B.  asked on  Sep 5, 2013

A:

You can check for available dates with the calendar on the deal page. Simply scroll your cursor over your desired date. If the date is available, it will show you that night's rate. If the date is not available, it will be grey or say "Not available for check-in." Unfortunately dates shown in grey can't be selected for an overnight stay.

Brette V.  from  Groupon  replied on  Sep 6, 2013

Q:

Is there any smoking rooms?

Linda D.  asked on  Sep 4, 2013

A:

Smoking is not allowed inside the property.

Brette V.  from  Groupon  replied on  Sep 6, 2013

Q:

This answer appeared in response to a previous question: "After you purchase you'll be able to cancel your reservation and receive a full refund as long as you do so at least 24 hours prior to your check-in time. You cannot reschedule your stay once booked." I'd like some clarification of "You cannot reschedule your stay once booked." Is booking something that automatically happens 24 hours prior to check-in time? If not, what does booking mean - is it the same as having made the purchase? If so, are you saying that you can cancel up to 24 hours prior to check-in but you can't reschedule to a different date up to 24 hours prior to check-in? Thanks.

Mark R.  asked on  Sep 4, 2013

A:

Sorry for the confusion. For this deal, you'll actually book your specific dates when making the purchase. You can cancel your reservation as long as you provide at least 24 hours notice, but you can't change your reservation dates after you make the purchase.

Brette V.  from  Groupon  replied on  Sep 6, 2013

Q:

If my boyfriend is over 21 but I'm only 20 at check in, is that okay? Also, if he doesn't have a credit card to give at check in but I do, can we give mine?

Allison C.  asked on  Sep 4, 2013

A:

You would need to provide your boyfriend's name when making the purchase, as he will need to be the person who checks in if he is 21.

Brette V.  from  Groupon  replied on  Sep 6, 2013

Q:

When does this deal expire? I see it says May. Does that mean May 2014?

Tera S.  asked on  Sep 3, 2013

A:

Sorry for the confusion. This Groupon doesn't have an expiration date because you'll actually book your stay when making the purchased. Dates cannot be changed once booked.

In the upper left corner of the deal page, you'll find a calendar and room options for booking your stay. After you select your room type, just click on your desired check-in and check-out dates using the calendar. Please note that dates shown in grey are unavailable. You can scroll your mouse over each date to see the nightly rate. Once you've selected your check-in and check-out dates, your subtotal will be calculated below the calendar. Next, just click Book! and complete your order on the next page.

If you need further assistance using the booking calendar, please contact our Customer Service Department by emailing support@groupon.com, or by calling 877-788-7858, M-F from 9am-5pm CT.

Brette V.  from  Groupon  replied on  Sep 6, 2013

Q:

Can you get a deal on attractions like Ruby Falls,Aquarium and things like that for one price?

Becky W.  asked on  Sep 3, 2013

A:

We are not currently running a deal for those attractions.

Benjamin V.  from  Groupon  replied on  Sep 3, 2013

Q:

I booked for Sunday the 15th. I'm afraid I may get stuck working that night now. If I cancel now, will I be refunded the amount I paid, or will I have just lost the money?

Philip C.  asked on  Sep 3, 2013

A:

After you purchase you'll be able to cancel your reservation and receive a full refund as long as you do so at least 24 hours prior to your check-in time. You cannot reschedule your stay once booked.

Benjamin V.  from  Groupon  replied on  Sep 3, 2013

Q:

Can we upgrade from Standard?

Martha F.  asked on  Sep 2, 2013

A:

Upgrades are not available for this deal.

Benjamin V.  from  Groupon  replied on  Sep 3, 2013

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