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Downtown Chicago Hotel - Chicago

Stay at Chicago's Essex Inn with Two Field Museum Tickets or Spa Credit

The Fine Print

Questions and Answers 30 questions

Q:

If we plan on parking our car there for a week long stay and not using it again until we check out, is it still $50/day or just for the one day we use the valet service?

Andrea R.  asked on  Dec 17, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

if we check in Friday could we use the field museum tickets for Saturday morning...

kevin f.  asked on  Dec 17, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

Hi, my best friend & I are visiting Chicago from New Zealand in a couple of months. Are we good to purchase this deal or is it exclusive to USA residents only? Thanks :)

Arnaz M.  asked on  Dec 16, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

In a previous Q/A, it was said that the museum tickets are "general admission" tickets. This does not match any of the ticket options on the Field Museum website (and there are a number of them). Can you please clarify what kind of tickets are provided through this deal?

Nick B.  asked on  Dec 15, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

I want to buy this as a gift for someone, but I don't know the exact dates they would want to get away. Can I purchase without selecting a date? Or can they change the date later with no additional charge?

Megan S.  asked on  Dec 13, 2013

A:

You would not be able to book an open ended voucher version of this deal. They would not be able to change the date.

Benjamin V.  from  Groupon  replied on  Dec 13, 2013

Q:

this groupon special shows the special at 75.00 a night, but when I click on the night to stay it shows at 139.00

Peggy L.  asked on  Dec 9, 2013

A:

This deal is available from $71 a night at the lowest. Not all nights will show this price, as some dates will sell out and other nights are more expensive. You can preview the price of any night by hovering your mouse over the date.

Benjamin V.  from  Groupon  replied on  Dec 9, 2013

Q:

I live in Canada and will be visiting Chicago for several days later this month - can I purchase this deal as well or is it only available for U.S. citizens?

Cheryl P.  asked on  Dec 6, 2013

A:

You can use this deal!

Benjamin V.  from  Groupon  replied on  Dec 6, 2013

Q:

What if weather causes my flight to be cancelled?

Lisa D.  asked on  Dec 6, 2013

A:

In case of a weather or travel emergency, contact the inn directly.

Benjamin V.  from  Groupon  replied on  Dec 6, 2013

Q:

If I want to book two adjacent rooms, with an adjoining door, is that possible with the groupon?

Laura  asked on  Dec 4, 2013

A:

They have a limited number of adjoining rooms available. After booking, request an adjoining room from the hotel directly.

Benjamin V.  from  Groupon  replied on  Dec 4, 2013

Q:

Can the museum tickets be upgraded to include other special exhibits?

Steven B.  asked on  Dec 2, 2013

A:

You can pay extra at the museum for any special exhibits.

Benjamin V.  from  Groupon  replied on  Dec 4, 2013

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