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CoCo Key Hotel & Water Resort - Orlando

Stay at CoCo Key Hotel & Water Resort in Orlando, FL

The Fine Print

Questions and Answers 44 questions

Q:

My kid and his 3 friends are going down to Orlando in November for a convention. They are going to take a greyhound bus on their own. If I purchase this groupon would they be able to check-in on their own? The four of them are sixteen.

Barbara H.  asked on  Jul 15, 2013

A:

Barbara, Unfortunately, the minimum age to check in is 21.

Michael M.  from  Merchant  replied on  Jul 16, 2013

Q:

Do you get admission to the water park with this groupon? If so, how many?

Ashley U.  asked on  Jul 15, 2013

A:

Ashley, At the time of purchase for this getaway, you will pay the $20.29 Nightly Resort Fee. This will include access to all Hotel Amenities as well as up to 4 Water Park admissions valid from day of Check-in till day of Check-out.

Michael M.  from  Merchant  replied on  Jul 15, 2013

A:

Sorry to interrupt! is the $20.29 per person or per Room/Resort?

Ana N.  from  Self  replied on  Jul 20, 2013

Q:

I have two small children and so of course packing snacks is a must. Are coolers allowed in the water park?

Ashley B.  asked on  Jul 14, 2013

A:

Ashley, Unfortunately, coolers and outside food are not permitted in the Water Park area.

Michael M.  from  Merchant  replied on  Jul 14, 2013

Q:

Do you have a shuttle to mco airport

Vanessa C.  asked on  Jul 13, 2013

A:

Vanessa, We recommend Mears Transportation for shuttle service to and from MCO Airport, which is available for additional costs. Expect roughly $40 each way. please visit www.mearstransportation.com for more info on their services.

Michael M.  from  Merchant  replied on  Jul 13, 2013

Q:

hi my family consist of 5 with the deal I will only get 4 wrist band to get into the park ,what would I need to get the other wrist band

Lisette V.  asked on  Jul 13, 2013

A:

Lisette, You are correct. The Resort Fee will only include up to 4 water park admissions - additional admission is $9.95+tax each for up to 2 people. Children under 36" are free with paid accompanying adult

Michael M.  from  Merchant  replied on  Jul 13, 2013

Q:

I saw this question asked, but not completely answered. My husband and I both buy groupons on seperate accounts, can we each buy one if these and book for 4 nights? 2 nights each seperatley?

Teresa W.  asked on  Jul 12, 2013

A:

Teresa, If you would like to book 2 nights separately, you may. However, the Calendar Grid does allow you to choose more than 2 nights as this offer is a 2 Night Minimum Stay (vs. a 2 Night Package most hotels offer). For your convenience, you will only need 1 account to book a 4 night stay. Please feel free to contact support@groupon.com, or reservations@cocokeyorlando.com if you need further assistance

Michael M.  from  Merchant  replied on  Jul 12, 2013

Q:

I didn't see the week of July 14 on the calendar. Can I still make a reservation for July 14-18?

Tara A.  asked on  Jul 10, 2013

A:

Tara, This feature is only valid beginning on dates July 21 through Dec 31, 2013 while rooms last for the promotion.

Michael M.  from  Merchant  replied on  Jul 10, 2013

A:

Tara, Very limited inventory has just been released for stays between 07/14 - 07/18. Book quickly as some room types are already selling out!!

Michael M.  from  Merchant  replied on  Jul 12, 2013

Q:

Why are the rates different than what's advertised in the Groupon? There are a couple of dates that show $66.

Cassundra K.  asked on  Jul 12, 2013

A:

Cassundra, The rates are from $66 on select dates. The lowest rate during the Travel Window is $66, which is disclosed in the "What you get" section of the feature: Best rates for this getaway can be found for $66 in November and December. Other dates are also discounted, but rates will be somewhat higher. There are over 2 months (out of 5 months) of dates available for $66/night.

Michael M.  from  Merchant  replied on  Jul 12, 2013

Q:

Hi I am family of five.I just wonder the sleeper sofa is double or single size.Because in photo it looks single size.

M R.  asked on  Jul 12, 2013

A:

M R., Most of the Sleeper Sofa beds are a Full-Double Size. The sofa bed is only available in the Single King bed Room type.

Michael M.  from  Merchant  replied on  Jul 12, 2013

Q:

Hello, I want to book Atleast 3 nights but it says the limit is only 2 nights, is there a way to book more nights ? What if I use my account to purchase 2 nights and then my husband buys the additional nights in his separate groupon account ?

Mary J.  asked on  Jul 12, 2013

A:

Mary, Sorry for any confusion. This feature is for a Minimum length of stay 2 nights. You can select 3 or more nights on the calendar grid (which defaults to 2 nights). You can always purchase additional nights through the hotel direct, but the Groupon Booking Calendar does allow you to choose your length of stay for your convenience.

Michael M.  from  Merchant  replied on  Jul 12, 2013

11 - 20 of 44 questions