Return to the deal

CoCo Key Hotel & Water Resort - Orlando

Stay at CoCo Key Hotel & Water Resort in Orlando

The Fine Print

Questions and Answers 129 questions

Q:

How far is Disney world? THANKS!

Nick M.  asked on  Feb 26, 2013

A:

Nick, Disney is about 25-35 minutes away - depends which park you are going to at Disney and it is such a large property.

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

Will there be regular shuttles to Disney World themeparks?

Nick M.  asked on  Feb 26, 2013

A:

Nick, Our Scheduled shuttles only go to Universal Orlando, WetNWild, Sea World, and Aquatica

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

The deal is for two rooms with two double beds. Is this correct? Can children accompany the adults and is there an additional fee?

Patricia B.  asked on  Feb 26, 2013

A:

Patricia, This deal is good for a single room with 2 beds for a 2 night minimum stay. Up to 4 people can stay per room. The lunch vouchers only cover 2 people per room per night.

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

IF I have 6 in my party do you have a room for this many with the groupon offer? Two of the people are Grandma not really worried about swimming just sleeping. Thinking something like a 2 rooms one with a king bed & 2 Queens?

Jeff  asked on  Feb 26, 2013

A:

Jeff, You would have to purchase 2 groupon rooms and request them nearby or connecting to accommodate your party. Or you can book a separate room for a higher rate on our website for the King Room. Upon arrival, if we have a king available, we can switch the room type for you. Single King beds do not connect to the room with 2 beds. hope this helps.

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

Might there be any Family Rooms available at a Groupon rate within the time of the current deal ?

Noel S.  asked on  Feb 26, 2013

A:

Noel, Family Rooms are only booked via purchasing 2 Groupon Standard rooms and requesting them connecting. Family Rooms are 2 connecting rooms which are not sold via this offer.

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

Do you offer shuttle to Disney Magic Kingdom theme park? also how about the transportation from the MCO airport?

Mehul T.  asked on  Feb 26, 2013

A:

Mehul, Our scheduled shuttles only go to Universal Orlando, WetNWild, Sea World & Aquatica. Transportation outside of those destinations can be arranged for an additional fee via Mears Transportation (mearstransportation.com)

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

Do you shuttle to the Walt disney World Theme parks?

Cameron M.  asked on  Feb 26, 2013

A:

Cameron, Our scheduled shuttles only go to Universal Orlando, WetNWild, Sea World Orlando, and Aquatica.

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

Hi! I'm interested in purchasing this deal, It would be 2 adults, 2 teens, and 3 kids ages 5 and under. The hotels we've stayed at previously do not include the 3 little ones in the head count, would we be able to use this deal as well?

kathryn h.  asked on  Feb 26, 2013

A:

Kathryn, You would have to purchase 2 rooms in order to accommodate your family. Please request connecting rooms after you receive confirmation from Groupon.com for the booking. Our rooms only accommodate up to 4 people

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

I have 6 people in my party could I upgrade to a bigger room if so how much would that be? Also do you heat the water in the month of March? Thank You!

Sherry J.  asked on  Feb 26, 2013

A:

Sherry, The pools are heated throughout the year. The slides are not heated. Upgrades are based on availability. We do not have rollaways, and the rooms are designed for up to 4. You may need to purchase 2 rooms and request them connecting. Feel free to contact us at reservations@cocokeyorlando.com

Michael M.  from  Merchant  replied on  Feb 26, 2013

Q:

Hello Do we have to pay extra money to use the water park or it is include on the Hotel's price?

a. a.  asked on  Feb 26, 2013

A:

A., The Resort Fee is charged at the time of the Groupon Purchase which will cover Water park access for up to 4 people per day.

Michael M.  from  Merchant  replied on  Feb 26, 2013

111 - 120 of 129 questions