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CoCo Key Hotel & Water Resort - Orlando, FL

Stay at CoCo Key Hotel & Water Resort in Orlando

The Fine Print

  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check in
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • Must be 21 or older to check in
  • Credit card required at check-in
  • Guests must notify hotel after reservation to book additional occupants
  • 12.5% tax added at purchase
  • $20.24 resort fee/day due upon purchase
  • $50 refundable incidental fee charged at check-in

Questions and Answers 129 questions

Q:

I see the following question & answer, but there was no option to add the 3rd and 4th nights as I tried to book. When we put in 2 quantity, it reflects 2 2-night stays for the same 2 nights (as a large family might want with connecting rooms). How do I purchase 1 room/4 continuous nights? "i wanted to book for 3 nights - how do i do this. also, i want to book 2 rooms. do i purchase twice? nita p. asked 12 hours and 21 minutes ago - 1 answer Michael M. Nita, Yes, you would need to purchase twice, and the minimum length of stay is 2 nights - you are more than welcome to select 3 nights during the time of purchase." Michael M. answered 11 hours and 41 minutes ago

LIPIKA F.  asked on  Mar 5, 2013

A:

Lipika, Feel free to share with us the dates you wish to travel, we can assist to determine if your full length of stay is available as some nights are already sold out.

Michael M.  from  Merchant  replied on  Mar 5, 2013

A:

Lipka, I apologize for any confusion. If all the nights are available on the calendar grid, you'll be able to first click on the arrival night, and then click separately on the check-out date. This will allow you (if the nights are available) to choose more than the 2 night minimum. Generally, if you want 2 rooms, the calendar grid should only allow 1 room to be booked at 1 time. There may not be 2 rooms available for your selected dates. Try clicking on your arrival date and then clicking on the check-out date to get your longer length of stay. If you continue to have challenges, please contact Groupon Tech Support for assistance.

Michael M.  from  Merchant  replied on  Mar 5, 2013

Q:

We are a family of 6, our children are aged 7,3, 2 and newborn. Could we still get this deal? If so would we all be able to go into the waterpark area?

Cheryl M.  asked on  Mar 4, 2013

A:

Cheryl, You can still take advantage of this deal with a 2 room purchase, or taking care of your own sleeping arrangements with the 2 beds provided in a single room. We do not have rollaways available. Additional Water park admissions will be required beyond the 4 included in the Resort Fee, however, children under 36 inches are free with paid accompanying adult. The lunch vouchers are for 2 people only.

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

I want to take my six year old and want to know if the water park you have is suitable for this age.

Jayne B.  asked on  Mar 4, 2013

A:

Jayne, the water park is suitable for a mixture of ages! From Minnow's Lagoon to the Interactive Jungle Gym Parrot's Perch! Some slides require a minimum height to be experienced - please refer to our website under Water Park info for height restrictions for your six yr old.

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

I want to book a KING size bed instead of 2 doubles. Is that possible? How do I do it? Is there a fee to change to a standard king? Do you have to use the lunch vouchers on the same day? or you can accumulate and use it on the following day? What's the time frame for lunch hours? Do you provide continental breakfast?

Sherri C.  asked on  Mar 4, 2013

A:

Sherri, currently you are only able to book the room with 2 doubles. When you arrive, you can request the single King bed with pull out sofa standard room - if it is available, we will change this room type for no additional charge. The lunch vouchers are designed to be used for 2 people per night. 2 on the following day and 2 on the check-out day. We will do our best to accommodate your request as you did pay for the promotional lunch vouchers. Lunch is available generally from 11am - 4:30pm. Continental breakfast is not included, but breakfast options are available from 7am - 11am most mornings.

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

Hello. Where is the lunch provided?

Mary Ann V.  asked on  Mar 2, 2013

A:

Mary, Lunch vouchers for 2 are available at our on-site grill "Callaloo Grill & Pizza Hut Express".

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

Hi - can you please clarify two things - 1) Does the groupon offer include 2 lunch vouchers per night booked? i.e., total for the two night minimum booking would be 4 lunch vouchers and 2) Is a request for a standard King room considered an upgrade? Thanks in advance, Caryn

caryn g.  asked on  Mar 4, 2013

A:

Caryn, 1) Yes, for each night booked, there is a lunch voucher for 2, so for the 2 night stay, there will be 2 Lunch Vouchers for the next day, and then another 2 lunch vouchers the following day. 2) Some king rooms are upgraded rooms, but we have a handful of standard king rooms (which are 1 single King Bed w/pull out sofa in the room).

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

How many people can is this deal for i have 4 kids and my husband?

Tiffany D.  asked on  Mar 4, 2013

A:

Tiffany, this deal is designed for up to 4 per room. We recommend you purchase 2 rooms and request them connecting. Or you can accommodate everyone on the 2 beds provided as we do not have rollaway beds, and pay for the additional water park passes beyond the 4 included in the Resort Fee. The lunch vouchers are for 2 people only.

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

i wanted to book for 3 nights - how do i do this. also, i want to book 2 rooms. do i purchase twice?

nita p.  asked on  Mar 4, 2013

A:

Nita, Yes, you would need to purchase twice, and the minimum length of stay is 2 nights - you are more than welcome to select 3 nights during the time of purchase

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

What would be the cost to upgrade to either a family room or a room with two Queen beds? Thank you, John B

John B.  asked on  Mar 4, 2013

A:

John, A Family room is two connecting standard rooms. The best option is to purchase 2 groupon rooms and request them together. Standard Queen Rooms are available, but are on a first come first serve basis and cannot be guaranteed in advance.

Michael M.  from  Merchant  replied on  Mar 4, 2013

Q:

I wanted to book this package however I have a family of eight. How many guest per room ? Can it be connecting rooms? How much for the upgrade of King size beds?

Dawn L.  asked on  Mar 4, 2013

A:

Dawn, you can book 2 rooms for the deal... one at a time. The rooms comes with 2 double beds in each room. You can request connecting rooms and we will do our best to accommodate that request. King beds are not available 2 in a room. If available upon check-in, we can select a King room, but it will consist of a single king bed and a pull out sofa bed in the room.

Michael M.  from  Merchant  replied on  Mar 4, 2013

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