Hotel Stay at Crowne Plaza Phoenix Airport in Phoenix

Crowne Plaza Phoenix Airport
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3.5
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Sheri
296 days ago
The team at the Crown Plaza earned this 2-star review. The room view was amazing, the bed was comfortable, and the room was well stocked and clean. My check-in was a disaster, and parking was extremely inconvenient and unsafe. The majority of hotel stays that I experience offer some fashion of a complimentary breakfast, but the least the Crown offered was coffee.

Amenities

Pet-friendly
Hot Tub
Center- Fitness
Pool - Outdoor
Beach - Public
Restaurant
Internet - Wi-Fi - Free
Airport Shuttle - Free

Experience the inviting atmosphere of Crowne Plaza Phoenix Airport, where you can indulge in their onsite restaurant and lounge, take advantage of the outdoor pool, and make use of the 24-hour fitness center.

What You Get

  • Stay for up to two in a One King Bed Standard or One King/Queen Mobility Accessible Room, or up to four in a Two Queen Bed Standard or One King Bed Standard w/ Sofa Bed Room
  • Shuttle Bus Service & Airport Transportation

Hotel at a Glance: Crowne Plaza Phoenix Airport

Explore the contemporary design and sophisticated interiors of Crowne Plaza® Phoenix Airport – PHX, conveniently located near Sky Harbor International Airport and offering a complimentary 24-hour shuttle service. Situated along the METRO Light Rail, our hotel provides effortless access to downtown Phoenix, Cityscape, and the Tempe Mill Avenue Entertainment District. Ideal for business travelers, They are in close proximity to major companies such as Honeywell, State Farm, and Arizona State University, and boast a 24-hour Business Center along with complimentary Wi-Fi. With 15,000 square feet of flexible event space, they accommodate groups of all sizes. Indulge in our full-service Southwestern restaurant and lounge. Maintain your wellness routine in their fitness center, take a dip in our outdoor heated pool, and unwind in our whirlpool. Discover the perfect Phoenix retreat with them as your gateway.

Phoenix, Arizona: Vibrant Culture, Museums, Outdoor Recreations

Phoenix, Arizona, is the capital and largest city in the state. Known for its year-round sunshine, desert landscapes, and vibrant cultural scene, Phoenix offers a diverse array of attractions and activities for visitors and residents alike.

The city boasts a rich history dating back thousands of years, with evidence of ancient Native American civilizations such as the Hohokam people who once inhabited the area. Today, Phoenix is a thriving metropolis with a population that reflects its multicultural heritage.

One of Phoenix's most iconic features is its stunning desert scenery, including the picturesque Sonoran Desert with its iconic saguaro cacti. Outdoor enthusiasts can explore numerous hiking trails, scenic parks, and mountain ranges nearby, including Camelback Mountain and South Mountain Park.

Phoenix is also a cultural hub, with a vibrant arts and music scene. The city is home to a variety of museums, galleries, theaters, and performance venues, including the Phoenix Art Museum, Heard Museum, and Musical Instrument Museum.

Sports fans will find plenty to cheer about in Phoenix, with professional sports teams such as the Phoenix Suns (NBA), Arizona Cardinals (NFL), and Arizona Diamondbacks (MLB) calling the city home.

Additionally, Phoenix offers a diverse culinary scene, with a wide range of restaurants serving everything from Southwestern and Mexican cuisine to international fare.

Overall, Phoenix offers a dynamic blend of natural beauty, cultural attractions, outdoor recreation, and urban amenities, making it a popular destination for visitors and a vibrant place to live for residents.

Amenities

  • Complimentary Wi-Fi
  • Outdoor Pool & Hot Tub
  • Business Center
  • Fitness Center
  • Restaurant & Lounge
  • Room Service
  • Onsite Parking
  • EVC Station
  • Laundry Facilities
  • Coffee Kiosk
  • Market
  • Shuttle Bus Service & Airport Transportation

Room Details

One King Bed Standard and One King Bed Standard Mobility Accessible Bathtub

  • One King Bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

One Queen Standard Mobility Accessible Bathtub

  • One Queen Bed
  • Standard occupancy: 2
  • Maximum occupancy: 2

Two Queen Beds Standard

  • Two Queen Beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: $10 for additional adults after 2 people. No charge for children of age 17 or under.

One King Bed Standard w/ Sofa Bed

  • One King Bed with Sofa Bed
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: $10 for additional adults after 2. No charge for children of age 17 or under.

Hotel Policies

  • Check in: 4pm
  • Check out: 11am
  • Parking: onsite parking available, $12 per night.
  • Smoking policy: no smoking inside the property.
  • Pet policy: Yes, $50 per stay. 1 pet per room with a 50lb limit.
  • Accessibility: Yes, please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available at check-in for an additional cost.

Getting There

  • Nearest airport: Phoenix Sky Harbor Airport (PHX; 3 mi)

Need To Know Info

  • 24-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21+ to check in
  • Credit card required at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Crowne Plaza Phoenix Airport

Customer Reviews

Reviewed on
Sheri
Top reviewer
Helpful reviewer
24 ratings|18 reviews
The team at the Crown Plaza earned this 2-star review. The room view was amazing, the bed was comfortable, and the room was well stocked and clean. My check-in was a disaster, and parking was extremely inconvenient and unsafe. The majority of hotel stays that I experience offer some fashion of a complimentary breakfast, but the least the Crown offered was coffee.
Reviewed on
Vacation45487
|1 review
Never Not Staying At The Crowne Plaza. So usually I don't do this, but I stayed at the Crown in the Spring of 2025, and on my last trip to Phoenix, I made the mistake of NOT staying there again. Don't get me wrong - the hotel I stayed at was nice. But the stark difference between other hotels and the Crowne Plaza motivated me to share what I enjoyed! 1. The shuttle service to and from the airport is fast, easy, and reliable. The drivers were safe and friendly. 2. The rooms were clean and comfortable. 3. Room service was excellent, and they paid close attention to detail. 4. The restaurant and bartenders were efficient and very kind. ***5. The front desk staff, however, was second to none. Iesha, in particular, was courteous, friendly, welcoming, efficient, knowledgeable, willing to help, and so calm. She made us feel welcome at the hotel and in the city of Phoenix. I have stayed at hundreds of hotels, and her service was among the best I have seen in the world. A true masterclass in customer service and compassion. There were so many people coming and going, but she gave everyone the dignity and respect they deserved. She worked so quickly that you didn't realize you were waiting. She knows how to treat guests and was highly respectful and encouraging of her coworkers as well, which was refreshing. What a positive work atmosphere to witness! That had a positive impact on my trip for sure. The most recent hotel I stayed at had good service, but the waiting time to check in, lackluster response to guest questions, and "good service", made me miss how I was treated royally at the Crowne Plaza. It made me realize that my experience at the Crowne Plaza is why my expectations are so high! Kudos to the entire team, but I truly believe that Iesha is the pulse of that place. Please acknowledge her and let the team know that they impressed this world-traveller for the good. I love that when I read the other reviews, it seems that you acknowledge and hopefully reward your staff for going above and beyond. You have earned a loyal customer in me, and I am telling EVERYONE I know who is planning to do business trips or personal stays, to stay at the Crowne Plaza Phoenix Airport without question. Brava!
R2477RDsandrap
|1 review
Check out this property! My room was clean, neat and comfortable, the cleanliness of the property was great; gym was convenient, but the pool furniture needed new cushions. The level of service from front desk and restaurants was outstanding! I had the flat pizza with chicken, pesto and balsamic vinaigrette was delicious!
carlosadrdz
|1 review
1-day stop The bed is super comfortable and the facilities are excellent. Staff is really friendly and helpful. The location is perfect if you're flying the next day. The amenities are clean and I loved the pool and bar areas. I would definitely recommend the place.

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