Hotel Stay at The Grand Orlando Resort at Celebration, FL.

Ahhhhhh-FREAKING-maaaaazing!!! Highly recommend. Loved it. Can’t wait to come back!!!

Amazing

The staff is friendly, the pools are nice and the rooms are clean.

A good stay BUT could be improved further I am a frequent traveller to the Orlando area, but this was my first stay at this hotel booked with a package with Virgin Holidays for 14 nights. I was travelling alone. I was given a warm welcome on arrival, and a deposit of $150 was taken to on my credit card to cover any charges to my room, the resort fee was included with my package. I was allocated a room on the 4th floor of building 6 overlooking the pool. The room had 2 queen beds which were very comfortable and as requested by me before arrival had an ADA accessible bathroom with a roll in shower and seat. The bathroom was one of the most accessible I have stayed at in Orlando, but would benefit from a shelf/cupboard to put your own toiletries etc on. The bedroom was slightly smaller than other hotels I have stayed at in the area, which made turning my mobility scooter round in the room quite difficult, and the door was difficult to open and hold open while trying to navigate into the room on my scooter. When I arrived at the room there was a very large dehumidifier fan running in the room. I was told by the Bellman who helped me with my luggage that this had been left by mistake by maintenance after they had finished working in the room. After he left I turned it off and left it in the corridor outside and it was collected later. This room was located near the lift and otherwise was quiet with no noise from other nearby residents, which I appreciated. The room does not have a wardrobe/closet instead having a rather strange and imposing tower with open shelves and a very small space for hanging clothes with just 6 coat hangers, which is ok for a short stay but not ideal for a longer holiday or if the room was at full occupancy. The open shelves made the room feel very untidy the whole time as you were unable to shut away any clutter. There was also a chest of drawers with 3 drawers underneath the large TV with an adjoining fridge unit with no ice box, and 1 drawer in the unit between the beds, the TV remote wasn’t working properly but was soon changed on request. The layout of this room seemed very cramped with the desk crammed up in the corner with a floor bar which made sitting at the desk very difficult especially as the chair was so heavy to move. The air conditioning unit and bathroom fan in this room were very noisy, but the a/c was easy to adjust the temperature on. The room also had an iron and full size ironing board, and a coffee maker, I would have appreciated having an electric kettle so I could make my tea but brought one with me just in case I needed it. On the 7th day of my stay I returned to the hotel at about 10pm exhausted after a long day at the theme parks to find a message from the hotel advising me that housekeeping had reported that their had been a leak in my room resulting in a wet carpet and I would need to change rooms. The hotel did arrange for a bellman to come and help me move my luggage but it took me several hours to pack and unpack in the new room and as I was already very tired after a longer than usual day (I have ME/CFS) so this unexpected room move severely impacted my energy levels the next day as well. To be honest the damp patch on the carpet was really quite small and I would have preferred to stay in the same room but was told I had to move due to their cleanliness standards and for my comfort and safety. The second room I was allocated after the leak was on the ground floor – I never like being on the ground floor in a hotel as I feel less safe on the ground floor, but there was no other accessible room available so I had no choice but to accept it, Paula did do her best to accommodate me. This room over looked the car park and I was bothered by noise and car headlights coming and going day and night. Also I had to have the curtains drawn all day and night for privacy due to people walking past the windows all the time, as a result the room was very dark which I found really difficult given I also have a sight impairment, there is very limited lighting in the room - there are only two table lamps and one fairly dim overhead light in the entrance, and I think this is something that needs to be improved. I experienced quite a lot of noise from other guests in the area by the lifts as well in this room. I also found accessing this room even more difficult as it had a steeper threshold at the door which was more difficult to navigate with my mobility scooter/ecv while trying to hold the door open at the same time. The layout of this room though was slightly better and I could at least sit at the desk this time, as it was located away from the window. In this second room the air conditioning was slightly quieter but the bathroom extractor fan was much noisier. Housekeeping serviced both the rooms every day which was greatly appreciated and they always left a plentiful supply of clean towels and 2 bottles of water. Each building is supposed to have a guest coin operated laundry on the second floor, however I understand from other guests that in other blocks the machines have been removed and I encountered several guests trying to find a laundry they could actually use. In my block the laundry room had two washing machines and two tumble driers. Unfortunately one of the washing machines and the token machine were out of order for most of my stay. Due to my many medical conditions access to a laundry is essential and was a factor in my choosing this hotel, but given the demand for the one working machine it meant that I ended up having to use the machines very late at night and constantly visit the lobby to get tokens which was not ideal. Breakfast is not included in the package I booked, but is available daily on site in The Pointe Restaurant. They offer a hot and cold breakfast buffet and also cook eggs and omelettes to order which were delicious. However, I thought the cost was expensive at $25, but there is an IHop, Golden Corral, Waffle House and Panera Bread in walking distance which offer better value. I did not use the on site Grill or Bar, but the Starbucks was handy especially for fresh fruit cups and milk for my essential cup of tea. Again there are plenty of restaurants within walking distance of the hotel. There is also a Walgreens handy for essentials just across the main road. I didn’t use the pool area or hot tub but it never seemed overcrowded or noisy when I passed by and I did note that they had a hoist lift for both the pool and hot tub so may use this next time I visit. I also didn’t use the hotel shuttle bus which had to be pre booked and offered a very limited schedule. However, it was super easy to catch the public Lynx 56 bus on the US192 which operated a service approx every 30 minutes for $2 each way to the Magic Kingdom Ticket and Transportation Centre and from there you could transfer to other Disney parks on the Disney transport system, they also offered day passes. It was relatively easy to board the Lynx buses using my mobility scooter and the bus drivers were always very helpful and patient as I had to reverse up the ramp to get on. The Lynx 55 bus from the same stop goes along the US192 towards Four Corners. The bus stop is only approx 300 yards from the hotel, and I felt relatively safe scooting there and coming back each day, despite the fact that there is not a footpath/sidewalk all the way to the US192 from the hotel, and there are also some fairly large potholes as well! Sometimes I used an UBER/Lyft taxi (cost varied by time of day) but I needed to book an XL vehicle to ensure they could get my scooter in. Some drivers were more helpful than others with lifting this despite me always sending a message to the driver to say I would need this help, but one or two remembered me from my previous trips and were extremely helpful. I found all the staff at the hotel to be very helpful and friendly. The weekends were definitely busier in the hotel than midweek. I loved seeing the cats that could be seen popping out from the shrubbery round the pool area in the evenings. I always felt very safe in the hotel grounds and access to the accommodation buildings was via your door key card which added to the feeling of safety. I am due to go back later this year and would definitely consider staying here again, BUT only if I was able to get a higher level room and some extra lighting in my room, I would not want to stay on the ground floor again.

Great location near disney. Accommodating staff, nice pools and decent hard product. Stayed for 3 nights in April with my daughter for an event at ESPN Disney Wide World of Sports. Due to flight delays, we Checked in late and was disappointed to find out that they were out of Two Queen rooms, and only had a 1 king room available due to being at capacity. They said they’d get a cot for my daughter, and that they’d get us into the room we had reserved the next day, which wasn’t ideal, but they made it right by comping a night, without me having to even fight for it or mention the Marriott Bonvoy Roomtype Guarantee available to Titanium members. Shout out to Yamaira and Ava at check in, and Gustavo the next day for taking care of us, storing our bags, and for having our room ready when we got back the next afternoon. The lobby area is spacious and large, and well appointed. The room itself is a decent size, but they have extremely small bathrooms. Despite other review I found it to be clean and comfortable, but if you’re looking for extravagant, look elsewhere. The pool area was great, and we spent a lot of time there. There are a colder large pool, and a larger warmer one. There were always clean towels available and the pool area was clean. The Starbucks in the lobby had a broken espresso machine (isn’t that the one thing they’re supposed to do) so that was annoying, but we spent our $25 resort credit on other things there. The delta pantry was available for titanium members, but it was honestly very lacking, and is an opportunity for them to increase their appeal. It only had cereals and coffee and apples most of the time, and honestly seemed like an afterthought. Little hiccup when I went to check out as I had a gift card I wanted to use. I was assured that anyone could do it, but as I suspected it was only a manager who could. After a few emails back and forth it was used and I was refunded the equivalent amount. Overall it was a very good stay, at a great price point, and I’d stay again.

Delta Marriott Hotel Celebration: great Holiday hotel A beautiful hotel . It is an older hotel but has been refurbished beautifully and you would think it’s new . Initially I had concerns about this and its location for my family, but none of this was a concern . Very comfortable beds, pillow request was gratefully received . Great buffet breakfast, Starbucks cafe, gym, pool area , beautiful gardens, volleyball court. It’s a Big hotel but I never felt really crowded. Walkable to some shops cafes and restaurants and the beautiful town centre