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Mansion in Ontario Countryside - Buffalo

Stay with Inn Credit at Elm Hurst Inn & Spa in Ingersoll, ON

The Fine Print

Questions and Answers 43 questions

Commonly Asked Questions

Q:

Is breakfast included? If not, can the credit be used for breakfast? Thanks

Lonnie B.  asked on  Jun 25, 2013

A:

Yes, breakfast is included.

Ingrid R.  from  Merchant  replied on  Jun 25, 2013

Q:

Hi there, I'm wondering is breakfast included in the offer or can it be purchased with the credit? Thanks, Grainne

Grainne A.  asked on  Jun 25, 2013

A:

Yes, breakfast in included.

Ingrid R.  from  Merchant  replied on  Jun 25, 2013

Q:

How many can sleep in one room? Is there an option to bring children for an additional "per person" fee?

Ellen V.  asked on  Jun 25, 2013

A:

In the regular two queens you can have up to 4 people. It would be an additional $10/person plus tax if there were more than 2 people.

Ingrid R.  from  Merchant  replied on  Jun 25, 2013

Q:

What exactly can the credit be used for?

Kay L.  asked on  Jun 25, 2013

A:

The credit can be used for any amenity at the inn. Be it dining, spa service, spa product, movie rentals etc.

Ingrid R.  from  Merchant  replied on  Jun 25, 2013

Q:

What time is check in and check out? Are you a pet friendly place - i.e., can we bring our one small dog?

Lee A.  asked on  Jun 26, 2013

A:

Check in is 3pm and check out is 11am. Unfortunately we are not pet friendly.

Ingrid R.  from  Merchant  replied on  Jun 26, 2013

More Questions and Answers

Q:

Can I bring my little dog along

Nancy  asked on  Jul 3, 2013

A:

Pets are not allowed at the property.

Benjamin V.  from  Groupon  replied on  Jul 5, 2013

Q:

I understand you don't have smoking rooms -- in which areas of the property (balconies / areas in the building / outside areas / garden / patio etc.) is smoking permitted?

Karin J.  asked on  Jul 2, 2013

A:

You can smoke outside.

Benjamin V.  from  Groupon  replied on  Jul 5, 2013

Q:

I have 3 kids, can I book 1 room with 2 queens and ask for a cot ? is there a charge ? thx

Christine66 C.  asked on  Jul 1, 2013

A:

You would not be able to have more than four guests in a two queen room.

Benjamin V.  from  Groupon  replied on  Jul 5, 2013

Q:

I am a vegetarian and didnt see anything veggi on the dinner menu..is there something available or can be requested...?

Tanya G.  asked on  Jul 1, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

Benjamin V.  from  Groupon  replied on  Jul 5, 2013

Q:

Hi. I some with the Inn and they stated they have rooms available for this Groupon for this week. I want to book a two night stay for July 2 and 3. How can I do this?

Kim W.  asked on  Jul 1, 2013

A:

We do not have those dates available for this deal.

Benjamin V.  from  Groupon  replied on  Jul 2, 2013

Q:

Can a single person go and would the credits be the same?

Laurie H.  asked on  Jul 1, 2013

A:

Yes, a person can go by themselves and receive the same credits.

Benjamin V.  from  Groupon  replied on  Jul 2, 2013

Q:

Which are blackout days? Some dates shown in white, others in grey. Garry Golding

Garry G.  asked on  Jul 1, 2013

A:

You can view all availability on the calendar just above the green "Book!' button on the deal page. Dates in gray will not be available.

Benjamin V.  from  Groupon  replied on  Jul 2, 2013

Q:

Is breakfast already included in the offer? OR do we have to use the $50 Credit to avail of the breakfast? Do we have to make reservation for breakfast or brunch?

Cherita T.  asked on  Jun 29, 2013

A:

Breakfast is included which runs from 7-10:30am. You can show up any time during this time. The Sunday Brunch runs on Sundays from 10:30-2pm which is not included. I would highly recommend a Brunch reservation. Yes, the credit can be used towards the Sunday Brunch.

Ingrid R.  from  Merchant  replied on  Jun 29, 2013

Q:

If I were to order the regular two queen room with additional two people, would the additional two guests get the free breakfast also?

JingPing C.  asked on  Jun 28, 2013

A:

Any additional guest would be an additional $10 plus tax chare, and they would get breakfast as well.

Ingrid R.  from  Merchant  replied on  Jun 29, 2013

Q:

I noticed that the Inn has a Seafood Buffet the last Friday of every month - if I book on that Friday does the dining room offer the full menu on that night also? Can I use the credit offered towards the Seafood buffet?

Sally F.  asked on  Jun 28, 2013

A:

The last friday of every month is the seafood buffet. This is the only option available for dinner those evenings. I would recommend to make a dinner reservtaion for it and you can use your credit. The regular menu is not available those evenings.

Ingrid R.  from  Merchant  replied on  Jun 28, 2013

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