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Embassy Suites Philadelphia – Center City - Philadelphia, PA

Stay at Embassy Suites Philadelphia – Center City

The Fine Print

  • Valid only for night(s) purchased
  • 48-hour cancellation notice required prior to check-in or reservation is non-refundable
  • No-shows will be charged total Groupon rate, no refunds, rescheduling, or rebooking allowed
  • Must be 21 or older to check in
  • Must provide traveler's name at purchase, which will be provided to merchant
  • Traveler name must match ID at time of check-in
  • Credit card required at check-in
  • 15.2% tax added at purchase
  • See the rules that apply to all deals.

Questions and Answers 36 questions

Q:

Can I present my Federal tax exemption form upon check-in? Also, we will have our service dog with us, do we need to call the hotel and advise of our service dog? Thanks in advance, Ramona

Ramona H.  asked on  Nov 1, 2012

A:

Thanks you for your question. For the service dog all you need to do is inform the desk at check-in and you will be all set. Unfortunately we can’t take tax exempt forms on 3rd party bookings due to the point we get paid from Groupon who is not tax exempt. We can only tax exempt reservations getting paid directly by the guest due to rules and regulations. The good news is your saving more than what the taxes will cost.

Alex F.  from  Merchant  replied on  Nov 1, 2012

Q:

Is there transportation to the Eagles stadium?

Gabrielle H.  asked on  Nov 1, 2012

A:

Thank you for your question. The best form of transportation is the subway using the Orange Line as it will take you to the stadium

Alex F.  from  Merchant  replied on  Nov 1, 2012

Q:

Groupon is for 2 adults and 2 children. Is it ok to have 1 adult and 3 children (all in same family)? And how close is the hotel to Museums, Zoo, Aquarium, etc... Thank you.

Jenise E.  asked on  Oct 31, 2012

A:

Maximum occupancy for the Groupon room is 4. Adding occupants above their standard of 2 is $20 per night for each additional guest 18 or older; no charge for additional guests 17 or younger. You can find more information on their location and surrounding area by clicking Here.

John  from  Groupon  replied on  Oct 31, 2012

Q:

Can the hotel provide a Vegan breakfast and refreshments? How far is the hotel from the Mutter museum?

Michela G.  asked on  Oct 29, 2012

A:

Their complimentary breakfast is made to order, and they can certainly accommodate a vegan diet. You can find more information on their location and surrounding area Here.

John  from  Groupon  replied on  Oct 30, 2012

A:

Thank you for your question. Mutter Museum is less than 1 mile away in a car and if walking might be less than ½ a mile due to the point it’s easier to zigzag through the streets. Their address is 19 S 22nd St, Philadelphia, PA 19103. At the breakfast there is vegan food including fresh fruit (bananas, apples, grapes, and melon) but there is no vegan prepared food unfortunately. As for the manager reception the snacks change every day and once in a while we do have vegetables and dip or hummus but again no vegan prepared food. There are restaurants close by that do have actual vegan dishes, and there is also a Whole Foods walking distance from the hotel as well.

Alex F.  from  Merchant  replied on  Oct 30, 2012

Q:

What is the difference between a smoking double suite and a NON smoking one? I checked the hotel web site and in the description doesn't give any specifics about were it is actually permitted to smoke in a smoking room. I am including the description below, 2 ROOM SUITE-2 DBL BEDS CITYVIEW-SMOKING Our beautiful two room special view suite features a spacious living room and separate bedroom with 2 double beds non smoking. The luxury furnishings include queen sleeper sofa, armchair, work desk, activity table with upholstered chairs, two televisions, alarm clock radio with MP3 connection, refrigerator, wet bar and microwave oven. The bathroom features marble vanity and a tub with shower. The bath is appointed with plush towels and a rounded shower rod for extra space and comfort. As with all of our suites, included is a full cooked-to-order breakfast and our evening Manager's Reception. This gives you the ability to tailor your own breakfast experience, as well as allowing you to easily unwind and relax in the evening after a long day of work or fun. A nominal fee applies for in-suite or public area high-speed wireless internet access. Guests enjoy a captivating view of Logan Square, the Benjamin Franklin Parkway and the Art Museum from a private balcony.

Michela G.  asked on  Oct 30, 2012

A:

Thank you for your question. The smoking rooms are all on the 25th floor. The smoking City View rooms are no different than a non smoking City View rooms except that there is ash trays in the room and you can smoke in them. If your room is a smoking room you can smoke any ware in the room.

Alex F.  from  Merchant  replied on  Oct 30, 2012

Q:

If you book a reservation and that date does not work, are you able to reschedule for another date with 48 hrs advance notice instead of receiving a refund?

Melanie W.  asked on  Oct 29, 2012

A:

Thank you for your question. If you cancel after the Groupon sale then you will not be able to rebook after the sale and only be able to get a refund. This is a very rare sale and is actually the first sale with Groupon.

Alex F.  from  Merchant  replied on  Oct 29, 2012

Q:

I have a small dog; are small pets allowed?

Rich N.  asked on  Oct 29, 2012

A:

Thank you for your question. Unfortunately hotel policy does not allow pets of any size. Like any public building we do allow ADA certified dogs, certified therapy dogs, or certified service animals.

Alex F.  from  Merchant  replied on  Oct 29, 2012

Q:

I would like to book a room from December 29th to December 31st and leave on January 1st, but I am unable to book for those following dates. When I clicked on the departure of January 1st it did not show up as available. Am I able to book those three nights? Ashley

Ashley C.  asked on  Oct 29, 2012

A:

Thank you for your question. Unfortunately December 31st is blacked out for Groupon due to it always selling out every year. Embassysuites.com does have rooms available though for that stay period but unfortunately not at the Groupon rate. Some of Groupon users I have spoke to have purchased as many days in their trip with Groupon and then booked 1-2 nights through embassysuites.com to complete their stay period. At the hotel we can usually keep you in the same room for your whole stay (just let the desk know at check in that you have 2 reservations).

Alex F.  from  Merchant  replied on  Oct 29, 2012

Q:

I know that I can cancel my reservation up to 48hrs before the date booked, but will I receive a full refund?

Shana H.  asked on  Oct 26, 2012

A:

Thank you for your question. Yes if you cancel by 4PM 2 days before your arrival date (48 hours from the 4PM check in time) a full refund will be given.

Alex F.  from  Merchant  replied on  Oct 29, 2012

Q:

If I cancel the reservation with 48hrs notice, will I receive a full refund?

Shana H.  asked on  Oct 26, 2012

A:

Thank you for your question. Yes if you cancel by 4PM 2 days before your arrival date (48 hours from the 4PM check in time) a full refund will be given.

Alex F.  from  Merchant  replied on  Oct 29, 2012

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