Luxury Beachfront Escape at the 5-Star Fairmont Mayakoba – A Hotel Where Tropical Forest Meets Pristine Shores

Fairmont Mayakoba
4.7

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nbP9792RX
5 days ago
Phenomenal, again Our second time there, stayed in the penthouse with family this time. Have nothing but wonderful things to say about this resort again, food, incredible, service, impeccable, they do not miss any attention to detail and beauty here. The staff everywhere is so nice, the resort itself is so, so stunning. We were blessed also to have Daniel + Alejandro as our personal butlers and they are just the most kind and wonderful people, cannot say enough about their service!

Guests can enjoy the 5-star hotel, It is surrounded by a lush tropical forest and offers wonderful sea views

What You Get

  • Stay for two in a fairmont king room or casita deluxe double-queen room
  • Kids 17 or younger stay free

Included in $35 Resort Fee

  • $20 credit at the Sweet Spot at El Pueblito per room, per stay
  • $25 credit for sports activities (Yoga, Fitness Classes, TRX Classes) per room, per stay
  • $40 spa credit per room, per stay
  • Complimentary high-speed internet
  • Valet parking for one car
  • 24/7 on-property transportation via chauffeured golf carts
  • Guided catamaran tour
  • Access to sea kayaks, stand-up paddleboards, snorkeling masks, boogie boards, beach balls, and sand toys
  • Complimentary access to Kids Clubs for children ages 5-11 (10:00 am - 1:00 pm) or supervised game room (2:00 pm - 5:00 pm)
  • On-property birdwatching boat tour
  • Use of bicycles throughout the resort
  • Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts

Note: Some services are subject to schedule and restrictions may apply. Please contact Concierge at myk.concierge@fairmont.com.

Hotel at a Glance: Fairmont Mayakoba

Fairmont Mayakoba is located just beyond the mangrove forest that reaches the white sands of the Caribbean. Fairmont Mayakoba’s features 401 guest rooms including 34 suites lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, while some private suites stretch out to a pristine white beach.

Amenities include 4 restaurants, a cafe and 3 bars (1 swim-up). There are 5 pools, plus a gym and a spa. Guests also have access to a nearby beach and golf club. Breakfast is extra.

  • Exclusive beach privileges: From this hotel’s doors, it’s only a short trek to their private beach area.
  • Make a splash in the hotel’s 5 outdoor pools
  • Fitness: Guests can relax their time in gym or spa
  • Restaurants: include 4, a cafe, and 3 bars

Playa del Carmen, Mexico:

Playa del Carmen is a popular tourist destination in Mexico's Riviera Maya region, along the Yucatán Peninsula's Riviera Maya strip of Caribbean shoreline. In the state of Quintana Roo, it’s known for its palm-lined beaches and coral reefs. Its Quinta Avenida pedestrian thoroughfare runs parallel to the beach, with blocks of shops, restaurants, and nightspots ranging from laid-back bars to dance clubs.

Room Details

Fairmont King Room

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: for each additional guest 18 or older please contact the property for pricing and details; kids 17 or younger stay free

Casita Deluxe Double-Queen Room

  • Two queen beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: for each additional guest 18 or older please contact the property for pricing and details; kids 17 or younger stay free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Included in $35 Resort Fee:
    • $20 credit at the Sweet Spot at El Pueblito per room, per stay
    • $25 credit for sports activities (Yoga, Fitness Classes, TRX Classes) per room, per stay
    • $40 spa credit per room, per stay
    • Complimentary high-speed internet
    • Valet parking for one car
    • 24/7 on-property transportation via chauffeured golf carts
    • Guided catamaran tour
    • Access to sea kayaks, stand-up paddleboards, snorkeling masks, boogie boards, beach balls, and sand toys
    • Complimentary access to Kids Clubs for children ages 5-11 (10:00 am - 1:00 pm) or supervised game room (2:00 pm - 5:00 pm)
    • On-property birdwatching boat tour
    • Use of bicycles throughout the resort
    • Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts
  • Parking: included in resort experience fee.
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets 25 lbs or less may be added for an additional $25 per pet per night.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 48 km from the resort. Airport shuttle service can be arranged for any additional fee by contacting the hotel directly prior to arrival.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers a stay for two. One additional guest 18+ may be added for an extra nightly fee; kids 17 or younger stay free.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? Please see the "Resort Experience Fee" section for more information regarding included resort credits.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here.

Amenities

  • Parking
  • Pool
  • Shuttle
  • Direct beach access

Need To Know Info

  • 7-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • $35 daily resort fee collected at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Fairmont Mayakoba

Customer Reviews

Reviewed on
shellyw96
50 /50 First impressions of hotel, was just what I was looking for , lovely jungle environment , lots if wildlife and good size rooms , fairly good location to get into playa de carmen or arrange trips The biggest let down is the food ,all menus are very limited and not enough variety in resturants , the neighbouring hotels offer better quality of food but are highly priced , no evening entertainment, and what was put on over xmas was poor and chargeable. As a well travelled family we found this resort to be over priced , however we would recommend Mexico as a holiday destination, just be very aware of scammers around the airport and being wrongly advised by hotel staff to keep you within the hotel .
nbP9792RX
Phenomenal, again Our second time there, stayed in the penthouse with family this time. Have nothing but wonderful things to say about this resort again, food, incredible, service, impeccable, they do not miss any attention to detail and beauty here. The staff everywhere is so nice, the resort itself is so, so stunning. We were blessed also to have Daniel + Alejandro as our personal butlers and they are just the most kind and wonderful people, cannot say enough about their service!
jenniferpY8514CN
Dinner at Gaia was outstanding with exceptional service from Cesar … he was attentive and friendly! He was so kind!!! Cesar at Gaia was outstanding!! Best service and so friendly!! He made our night very special!! Thank you, Cesar, we will be back! Food was delicious and best margaritas!
Perishable001
Disappointing, Inconvenience Everywhere I was really disappointed in our stay at this resort. When I checked in, the Manager tried to charge me double for the already exorbitant resort fee. After I pulled out receipts, they finally gave up, but not a great start. Then, there was not nearly enough chairs around the pools. If you didn't get up at 7AM to put something on a chair, you were left just wandering around the resort looking for a place to sit. Forget about trying to sit by the beach, I think those people got up at 6AM to reserve chairs. Then, we went to get reservations at the restaurants and were told we would not be able to eat until 9:30PM each night as everything was already booked. That's crazy! Then, if you don't get the "all inclusive" food, you are going to pay $4.00 for a can of soda, $10.00 for a latte, and everything else is really expensive. There is a not a ton to do on the resort - you can ride bikes around, but it's not really set up for easy access to activities. Finally, I felt like everyone wanted a tip for every small service. I would not go back to Fairmont - it was not a fun experience, so many better places for less cost.
126mardelr
Beautiful resort with the best staff ever People is what make the real difference in these jaw dropping area hotels, and trust me, we have been around. Without being fake or just following scripts you can feel genuine hospitality that at times, surpasses expectations: Buttlers’ (Daniel and Alejandro) service were right on point anticipating most of our demands. Restaurant’s staff from Fuego (Dimitri) made us feel special. Our favorite restaurant has been Tauro, where we’ve been regulars on several stays, it is a classic steak house with aged beef. Despite being very busy waiters Sebastian, Justino and Eric are always very welcoming making you feel like home. At the beach we were very well taken care of by Joel and Humberto; at the pool by Ezequiel and Angel. Thanks everyone for pampering us! In general the newly renovated facilities are in great shape, its cleanliness is immaculate. Our villa’s pool was at perfect temperature. Heads up for the old phone headsets that might need change and the humidity smell in some of the rooms, and a change of the yute mats for something more hygienic. Value is on point, through time we have experienced different room categories and each of them feels just right for the money we spent. We are definitely coming back soon.

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