Turn the New Year On! Save up to 30% with code NEWYEAR

Luxury Beachfront Escape at the 5-Star Fairmont Mayakoba – A Hotel Where Tropical Forest Meets Pristine Shores

Fairmont Mayakoba
4.7

Price Hidden

Or use an email

Continue with
yumnak2026
8 days ago
Commendation for Exceptional Service: Our Anniversary Stay at Fairmont Mayakoba Fairmont Mayakoba went above and beyond to commemorate our wedding anniversary. From the thoughtful surprises to the generous upgrades, the team made us feel truly celebrated from the moment we arrived. The property is breathtaking, and we particularly enjoyed the seamless experience of the golf cart shuttles and the immersive nature of the resort. A true highlight of our trip was the Eco-Boat Tour. It was fascinating to see the local wildlife in their natural habitat—spotting Mexican crocodiles, turtles, and an array of exotic birds through the canals was a memory we will cherish. Furthermore, the culinary offerings were outstanding; we can confidently say the food at Mayakoba is the best we have ever had in the region. While the facilities are world-class, it is your staff that makes the Fairmont experience legendary. We would like to recognize the following individuals for their exemplary service: • Alonso (Mayakoba Service): For his impeccable coordination and assistance with getting us to our dinner reservations as well as taking our photos. • Alfonso (Bellman): For his warm hospitality throughout our stay. • Eva (Housekeeping): For her meticulous care and attention to detail in our room and thoughtful touch of leaving personalized notes for us. • Leonardo (Waiter at Gaia): For providing an extraordinary dining experience. • Oscar (Boat Tour): For his incredible knowledge and for making our wildlife sightings so special. • Roberto (Pool Attendant): For his proactive service and for ensuring our relaxation was uninterrupted (we exclusively stayed at the lagoon pool for this reason). Because of the high standard of care we received, Fairmont will now be our exclusive choice when visiting the Cancun area. We are already looking forward to our next visit.

Guests can enjoy the 5-star hotel, It is surrounded by a lush tropical forest and offers wonderful sea views

What You Get

  • Stay for two in a fairmont king room or casita deluxe double-queen room
  • Kids 17 or younger stay free

Included in $35 Resort Fee

  • $20 credit at the Sweet Spot at El Pueblito per room, per stay
  • $25 credit for sports activities (Yoga, Fitness Classes, TRX Classes) per room, per stay
  • $40 spa credit per room, per stay
  • Complimentary high-speed internet
  • Valet parking for one car
  • 24/7 on-property transportation via chauffeured golf carts
  • Guided catamaran tour
  • Access to sea kayaks, stand-up paddleboards, snorkeling masks, boogie boards, beach balls, and sand toys
  • Complimentary access to Kids Clubs for children ages 5-11 (10:00 am - 1:00 pm) or supervised game room (2:00 pm - 5:00 pm)
  • On-property birdwatching boat tour
  • Use of bicycles throughout the resort
  • Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts

Note: Some services are subject to schedule and restrictions may apply. Please contact Concierge at myk.concierge@fairmont.com.

Hotel at a Glance: Fairmont Mayakoba

Fairmont Mayakoba is located just beyond the mangrove forest that reaches the white sands of the Caribbean. Fairmont Mayakoba’s features 401 guest rooms including 34 suites lie nestled in a tropical forest surrounded by the calm, ever-present waters of lush lagoons, while some private suites stretch out to a pristine white beach.

Amenities include 4 restaurants, a cafe and 3 bars (1 swim-up). There are 5 pools, plus a gym and a spa. Guests also have access to a nearby beach and golf club. Breakfast is extra.

  • Exclusive beach privileges: From this hotel’s doors, it’s only a short trek to their private beach area.
  • Make a splash in the hotel’s 5 outdoor pools
  • Fitness: Guests can relax their time in gym or spa
  • Restaurants: include 4, a cafe, and 3 bars

Playa del Carmen, Mexico:

Playa del Carmen is a popular tourist destination in Mexico's Riviera Maya region, along the Yucatán Peninsula's Riviera Maya strip of Caribbean shoreline. In the state of Quintana Roo, it’s known for its palm-lined beaches and coral reefs. Its Quinta Avenida pedestrian thoroughfare runs parallel to the beach, with blocks of shops, restaurants, and nightspots ranging from laid-back bars to dance clubs.

Room Details

Fairmont King Room

  • One king bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: for each additional guest 18 or older please contact the property for pricing and details; kids 17 or younger stay free

Casita Deluxe Double-Queen Room

  • Two queen beds
  • Standard occupancy: 2
  • Maximum occupancy: 4
  • Adding occupants above standard: for each additional guest 18 or older please contact the property for pricing and details; kids 17 or younger stay free

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Included in $35 Resort Fee:
    • $20 credit at the Sweet Spot at El Pueblito per room, per stay
    • $25 credit for sports activities (Yoga, Fitness Classes, TRX Classes) per room, per stay
    • $40 spa credit per room, per stay
    • Complimentary high-speed internet
    • Valet parking for one car
    • 24/7 on-property transportation via chauffeured golf carts
    • Guided catamaran tour
    • Access to sea kayaks, stand-up paddleboards, snorkeling masks, boogie boards, beach balls, and sand toys
    • Complimentary access to Kids Clubs for children ages 5-11 (10:00 am - 1:00 pm) or supervised game room (2:00 pm - 5:00 pm)
    • On-property birdwatching boat tour
    • Use of bicycles throughout the resort
    • Transportation to El Pueblito, El Camaleon, and other Mayakoba resorts
  • Parking: included in resort experience fee.
  • Smoking policy: no smoking inside the property.
  • Pet policy: pets 25 lbs or less may be added for an additional $25 per pet per night.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost.

Frequently Asked Questions

1. What is the best way to travel to the hotel from the airport? Cancun International Airport (CUN) is approximately 48 km from the resort. Airport shuttle service can be arranged for any additional fee by contacting the hotel directly prior to arrival.

2. Is there an additional occupancy fee, or do I have to purchase another voucher? The deal covers a stay for two. One additional guest 18+ may be added for an extra nightly fee; kids 17 or younger stay free.

3. Will I be approached to attend a timeshare sales presentation? Customers are never obligated to attend a sales presentation. If you are approached and decline a presentation, you will not lose the value of your voucher or have to pay additional fees.

4. Which activities and amenities are included in the resort credits? Please see the "Resort Experience Fee" section for more information regarding included resort credits.

5. Are dinner reservations required for restaurants? Is there a dress code? For information regarding your dining options, please click here.

Amenities

  • Parking
  • Pool
  • Shuttle
  • Direct beach access

Need To Know Info

  • 7-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Airfare not included
  • $35 daily resort fee collected at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Fairmont Mayakoba

Customer Reviews

Reviewed on
yumnak2026
Commendation for Exceptional Service: Our Anniversary Stay at Fairmont Mayakoba Fairmont Mayakoba went above and beyond to commemorate our wedding anniversary. From the thoughtful surprises to the generous upgrades, the team made us feel truly celebrated from the moment we arrived. The property is breathtaking, and we particularly enjoyed the seamless experience of the golf cart shuttles and the immersive nature of the resort. A true highlight of our trip was the Eco-Boat Tour. It was fascinating to see the local wildlife in their natural habitat—spotting Mexican crocodiles, turtles, and an array of exotic birds through the canals was a memory we will cherish. Furthermore, the culinary offerings were outstanding; we can confidently say the food at Mayakoba is the best we have ever had in the region. While the facilities are world-class, it is your staff that makes the Fairmont experience legendary. We would like to recognize the following individuals for their exemplary service: • Alonso (Mayakoba Service): For his impeccable coordination and assistance with getting us to our dinner reservations as well as taking our photos. • Alfonso (Bellman): For his warm hospitality throughout our stay. • Eva (Housekeeping): For her meticulous care and attention to detail in our room and thoughtful touch of leaving personalized notes for us. • Leonardo (Waiter at Gaia): For providing an extraordinary dining experience. • Oscar (Boat Tour): For his incredible knowledge and for making our wildlife sightings so special. • Roberto (Pool Attendant): For his proactive service and for ensuring our relaxation was uninterrupted (we exclusively stayed at the lagoon pool for this reason). Because of the high standard of care we received, Fairmont will now be our exclusive choice when visiting the Cancun area. We are already looking forward to our next visit.
Jilldavi
Fairmont exceeds expectations! The Fairmont Mayakoba exceeds expectations. that place was a dream come true. All my wishes were granted as I shared the Mayakoba experience with my family and extended family. What a special treat!! Every meal was fantastic, each restaurant offering their specialty menus and curated settings. A quote I heard nightly was “no bad bites!”. The service in every single department was over the top. Our butler Daniel was so attentive, checking on us in person daily! He found us at the beach to make sure our needs were being met, and his job was made easy as our needs were always attended to thanks to the incredible beach staff, Jose and Alejandro! The boat ride with Gabrial was so pleasant and informative! We enjoyed it so much we all wanted to do it again!. We watched the sunrise while sitting on the beach several mornings. The rooms are in such great condition, high quality beds, bedding and soft goods. The bathrooms were stocked with quality toiletries. The public spaces are maintained to the highest standards. The gym has the best quality machines and that space is maintained meticulously. Special shout out to Jesus the golf cart driver, he added some hilarious energy on our morning ride from the beach to breakfast! I really can’t say enough good things about Fairmont Mayakoba. I went in with high expectations and the entire family left hoping we will be back!
54Oscawana
NOT FOR ELDERLY PEOPLE! The grounds are beautiful, the service, which was very attentive, couldn't have been better.. I didn't care for family plan meals (but maybe that was because I am not accustomed to Mexican food) although breakfast was fine because of many choices and I did like the guacamole. HOWEVER, NO HAND RAILS!!! The main entrance to the beach (which was located at a major building) required walking down three sets of three to four steps each to reach the sand. Walls on either side of steps were low so not available to balance against or hold on to. My husband and I walked down one step at a time, with trepidation, often with the kind assistance of other vacationers. A resort for people with young children, of which there were many, including delightful members of my own family.
K8777XObrianb
Dinner at Gaia The food was amazing. The highlight was out server Leonardo. His recommendations were spot on, he was extremely knowledgeable about our wine selection, and generally went above and beyond. We would absolutely make a point to make a reservation here again.
421marlenad
Didnt live up to the hype This hotel came highly reccomended. I was really dissapointed. Ill start with the good , food is very good we loved the breakfast buffet. Nice touches they serve complimentary baked good and coffee while waiting. Our favorite restaurants were Tauro , Casa Azul at the Rosewood and Italian Casa del lago. The staff everywhere were friendly and accomadating. The bad - this property is in desperate need of a refresh reno. The first room we were given reeked of mold. The second didnt smell but the screen window in bathroom was broken and banged and made noise all night. The deck was about a month away from falling apartloose floor boards , I wouldnt even go on it. The pool/ beach towels were all falling apart with rips and stains. Pool at main area had palapas that were falling apart also. Overall I think you would do better at another hotel for the same or better price.

Explore more