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Resort in Historic Williamsburg - Hampton Roads

Stay at Greensprings Vacation Resort in Williamsburg, VA

The Fine Print

Questions and Answers 26 questions

Q:

It says dates are available through April, but the calendar only shows through March 20th - is this correct? Is check-in on March 27th possible?

Natasha b.  asked on  Feb 20, 2013

A:

You can book through April 29th, with the last travel date on April 31st. I will look to see we if we have inventory for March and add it so you can book. Thanks.

Jennifer R.  from  Merchant  replied on  Feb 20, 2013

Q:

Does a infant count as an occupancy, and do you have portacribs

George E.  asked on  Feb 17, 2013

A:

infants don't count towards occupancy. I am checking on the cribs for you, but I believe the resort has them.

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

A:

The resort has pack and plays.

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

Is the indoor pool open and accessible? If open, what are the hours for the indoor pool?

Joyce B.  asked on  Feb 19, 2013

A:

The pool hours are as follows: 8am-10am Adult Swim, 10am-11pm- All swim

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

Are all of the rooms fully upgraded and look like the pictures that are provided?

Evie H.  asked on  Feb 19, 2013

A:

All room types may vary slightly. Please visit this website to see more information https://www.diamondresorts.com/Greensprings-Vacation-Resort

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

What is included in Kitchen?

priti  asked on  Feb 15, 2013

A:

Full Kitchen: Blender Coffee Maker Cooking Utensils Dishes Dishwasher Microwave Oven Refrigerator Silverware Stove Toaster

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

Does the Condo have an equipped kitchen? Do you have a website we can learn more about the condo?

em s.  asked on  Feb 15, 2013

A:

Please visit https://www.diamondresorts.com/Greensprings-Vacation-Resort

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

Hi, So whatever room we book through this deal you are getting a kitchen and living room area? Just want to be sure thanks

wafa i.  asked on  Feb 14, 2013

A:

Yes.

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

Please explain what "$250 pre-authorization for incidentals/security deposit" exactly means.

Norma L.  asked on  Feb 14, 2013

A:

There is a security deposit or incidental hold on a major credit card due at time of check in. If nothing is charged to the room, the hold will be released upon check out.

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

After looking online it looks like only a couple rooms have been upgraded. Can we guarantee a refurbished room?

Evie H.  asked on  Feb 13, 2013

A:

You can request this upon booking your reservation but no guarantee can be made at this time.

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

Q:

Are we able to request an updated room? I know that they have newer rooms, and I wanted to know if we would be able to request that. Thanks

wafa i.  asked on  Feb 14, 2013

A:

Please call 800-438-2929 to check on rates and availability for the updgrade.

Jennifer R.  from  Merchant  replied on  Feb 19, 2013

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