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Hard Rock Hotel Chicago - Chicago

Stay at Hard Rock Hotel Chicago

The Fine Print

Questions and Answers 11 questions

Q:

Does the Platinum King special sleep 2 adults & 2 kids? Or is this a 2 Adult only offer?

Katra K.  asked on  Dec 29, 2013

A:

Maximum occupancy for both Groupon rooms is 2, you'll be unable to exceed this maximum.

John  from  Groupon  replied on  Dec 30, 2013

Q:

What is the difference in the Deluxe King and the Platinum King room?

Rita T.  asked on  Dec 22, 2013

A:

You can find full information on their room types here.

John  from  Groupon  replied on  Dec 23, 2013

Q:

Can we add upgrades such as city view/higher floor room or breakfast at an additional cost?

Kruti P.  asked on  Dec 21, 2013

A:

Room upgrades will unfortunately not be available. Breakfast can be added to your stay through the hotel directly.

John  from  Groupon  replied on  Dec 23, 2013

Q:

Two things I don't understand: So, what is the discount? It looks like the base rate has been lowered, and there's a percentage off as well? Also, when I add up the amounts of the nights that show when you move the curser over the date, it doesn't equal the total (as it shows crossed out before the discount); I don't understand.

Melissa D.  asked on  Dec 21, 2013

A:

I apologize for any confusion. This deal is available from $99 a night at the lowest. Not all nights will show this price, as some dates will sell out and other nights are more expensive. You can preview the price of any night by hovering your mouse over the date.

John  from  Groupon  replied on  Dec 23, 2013

Q:

so if you stay friday and saturday and leave sunday it will cost 120 even if you car never leaves parking area

Darin L.  asked on  Dec 20, 2013

A:

This is correct. Valet parking is available for $60 overnight with in-and-out privileges.

John  from  Groupon  replied on  Dec 20, 2013

Q:

Do I need to print anything, or do I just show up at the hotel and give them my name?

Mark C.  asked on  Dec 20, 2013

A:

After you select the nights you want and complete your purchase, your reservation is automatically confirmed with the hotel. You'll only need to contact them if you have any special requests for your stay.

John  from  Groupon  replied on  Dec 20, 2013

Q:

Is there breakfast included with stay?

Melissa A.  asked on  Dec 19, 2013

A:

Breakfast will not be included in your stay.

John  from  Groupon  replied on  Dec 20, 2013

Q:

is this 99 dollar per night

selena s.  asked on  Dec 19, 2013

A:

We indicate the base price point under the title of the deal and next to each room option to help our customers quickly see the price range for the deal. The discount percentage and price will vary based on a number of factors such as day of the week, holidays, amenities, or other variables. To see the price for a specific date, hover your cursor over the calendar on the deal page. You can see the total value of the room and dates you chose, as well as the discount percentage below the subtotal after selecting the dates of your stay.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

Can i use this for New Years eve?

janine n.  asked on  Dec 18, 2013

A:

Currently, check-in for Tues, 12/31 is available.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

Can you buy now and reserve a date later?

Kimberly O.  asked on  Dec 17, 2013

A:

You'll be unable to purchase without selecting your specific dates of travel.

John  from  Groupon  replied on  Dec 17, 2013

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