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Hilton Hotel in DC Suburbs - Richmond

Stay for Up to Four with Optional Breakfast at Hilton Springfield in Springfield, VA

The Fine Print

Questions and Answers 28 questions

Q:

We were able to book a double room for the dates we wanted, but were unable to book the room with breakfast included (that was sold out). Is there a way we can add that seperately because the room is already booked so I don't understand why the option of breakfast included is not available. Also, we booked the double room but there will probably be 3 adults, is that a problem?

Sue L.  asked on  Feb 28, 2013

A:

Hello. You can purchase breakfast in the restaurant for $14.95 per person. It's a great Hilton Buffet, or you can order off the menu! There is a maximum of 4 allowed in the room with 2 beds, so you are ok.

Suzanne S.  from  Merchant  replied on  Mar 1, 2013

Q:

My husband, son and I will be coming up on Friday, April 5th, and checking out on Friday, April 6th. The double room options are gone for those dates. The king option still shows available, but I can only book one at a time. Can you tell me if there are two king rooms - connecting - for that night under this groupon? I would hate to book one only to find that a second, connecting room is not available.

Patty S.  asked on  Feb 27, 2013

A:

Hello! We do have king room that commect to one another. You may request this upon check in.

Suzanne S.  from  Merchant  replied on  Feb 27, 2013

Q:

How close is the nearest metro and is parkng free at the hotel?

julie  asked on  Feb 25, 2013

A:

The metro is about a mile and a half from the hotel, and parking is free.

Benjamin V.  from  Self  replied on  Feb 25, 2013

Q:

If I already purchased a date is it possible to change it to another day?

Tyesha S.  asked on  Feb 23, 2013

A:

I am sorry, Groupon does not allow re-scheduling

Suzanne S.  from  Merchant  replied on  Feb 24, 2013

Q:

Hello! My husband and I are planning on booking a stay at your hotel for a Friday night-Monday morning. We are traveling from Charlotte, NC and both work until at least 4pm regularly. My question is; what is your check in policy? I know it begins at 3pm, but does it have a cut off time? Like 11pm? Please let me know so we can plan travel accordingly since it is almost a 7 hour drive for us. Thank you! -Candace Medlin

Candace C.  asked on  Feb 23, 2013

A:

Hello! Just mention on the reservation that you require a late check-in. Your reservation is held until 1am.

Suzanne S.  from  Merchant  replied on  Feb 24, 2013

Q:

When i book the stay and enter my credit card info, will I be charged right away?

Cindi B.  asked on  Feb 23, 2013

A:

Yes, when purchasing Groupons, you are charged when you complete the order.

Brette V.  from  Groupon  replied on  Feb 23, 2013

Q:

I have 3 kids 13, 9, & 2 and can bring a pack n play for the toddler, can I still purchase the groupon?

Shannon H.  asked on  Feb 21, 2013

A:

The maximum occupancy for the room is four total, you would not be able to add an additional guest.

Benjamin V.  from  Self  replied on  Feb 22, 2013

Q:

I stayed at your hotel last year and loved it. I'm coming back on Monday for a meeting and can't wait!

Alex G.  asked on  Feb 21, 2013

A:

Hello! Thank you so much! See you soon!

Suzanne S.  from  Merchant  replied on  Feb 21, 2013

Q:

Two questions, if I may... 1) Do you have a shuttle FROM the metro back to the hotel and is it on a schedule or would we call for it? 2) The Groupin option for Delixe Double with breakfast - is the free breakfast the full 14.95 breakfast bar or is it a limited continental and/or limited menu offering? Thanks

Frank V.  asked on  Feb 20, 2013

A:

Hello! The shuttle is to and from the Metro stop and is on demand, so you will call the hotel for a pick up when you arrive at the station. The free breakfast is the Full Hilton Breakfast...we never limit any guest here, no matter what! Welcome to the Hilton!

Suzanne S.  from  Merchant  replied on  Feb 21, 2013

Q:

I want to purchase a groupon for a Sunday night and it has the rate I want but when I go to select the check out date, the rate changes much higher. I wanted two nights. March 17th and 18th are the dates I want at the groupon rate.

Lloyd E.  asked on  Feb 20, 2013

A:

Hello, this is becauae the rate on Minday is much higher than the weekend rate.

Suzanne S.  from  Merchant  replied on  Feb 21, 2013

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