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Downtown Chicago Hotel - Chicago

Stay at Holiday Inn Chicago Mart Plaza Hotel in River North. Dates Available into March.

The Fine Print

Questions and Answers 14 questions

Q:

Shedd Aquarium is 1200 s and 400 e which makes it about 3 miles from the hotel right??

Mary Kay  asked on  Dec 14, 2013

A:

Yes, that is correct.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

What is the difference between the 'King Room ' vs. 'Premium Double'?

zach  asked on  Dec 18, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

is breakfast included? is there a coffee maker in the room?

Dawn S.  asked on  Dec 16, 2013

A:

I'm very sorry that we were unable to get to your question! Unfortunately, this deal has closed. Please keep an eye out for similar deals we may offer which could fit your needs.

If you need any further assistance, please reach out to our Customer Service department at support@groupon.com and we'd be happy to help you.

tony R.  from  Groupon  replied on  Dec 19, 2013

Q:

Will our credit card be charged when we book via Groupon, or when we check in/out?

Christopher G.  asked on  Dec 13, 2013

A:

You card is charged when you book.

Benjamin V.  from  Groupon  replied on  Dec 13, 2013

Q:

We are planning a family weekend trip...can we buy multiple room options on one Groupon account? Would we follow up with the hotel to try and get the rooms close to each other?

Lori B.  asked on  Dec 11, 2013

A:

You can book multiple rooms in separate transactions.

Benjamin V.  from  Groupon  replied on  Dec 11, 2013

Q:

Can 4 adults stay in the double standard room ?

Sue P.  asked on  Dec 9, 2013

A:

Maximum occupancy for the double rooms is 4 and of the king rooms is 3. Adding occupants above their standard of 2 is $20 per night for each additional adult 18 or older; kids 17 or younger stay free.

Benjamin V.  from  Groupon  replied on  Dec 11, 2013

Q:

Does the Navy Pier free trolley pass near this hotel?

fred  asked on  Dec 8, 2013

A:

The hotel is not close to the free Navy Pier trolley.

Benjamin V.  from  Groupon  replied on  Dec 9, 2013

Q:

Are small dogs allowed (less than 30 lbs)?

Miguel R.  asked on  Dec 8, 2013

A:

Pets are not allowed inside the property.

Benjamin V.  from  Groupon  replied on  Dec 9, 2013

Q:

What is your policy regarding early check in?

Mae K.  asked on  Dec 4, 2013

A:

To request modifications to your booking, contact the hotel directly.

Benjamin V.  from  Groupon  replied on  Dec 6, 2013

Q:

How far is this hotel from Shedd Aquarium and The Field Museum?

Erin G.  asked on  Dec 4, 2013

A:

They are a mile from those the Shedd Aquarium and Field Museum.

Benjamin V.  from  Groupon  replied on  Dec 4, 2013

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