Hotel Stay at Hyatt Centric Playa del Carmen in Playa del Carmen, MX: Stylish Beach & City Stays w/ Rooftop Pool!

Hyatt Centric Playa del Carmen
4.5
derekaO6219OU
2 days ago
Best staff ever!!!!! The hotel is in a pretty good location. It’s nice, clean, and fairly quiet. We never had an issue sleeping, but they do provide earplugs for light sleepers. Plenty of space, and bathrooms were clean and plenty of water pressure and hot water for the shower. The staff are absolutely amazing literally from the time you attempt to open the door. Pablo was right there and made sure he got the door for us as well as all other concierge during our stay. The girls at the desk, the bar staff (CJ, Jorge, Javy, Francisco), everyone was incredible. They definitely made the stay extra special. You actually get something with your resort fees besides access to the pool. Whether it’s a yoga class, tequila tasting, guacamole class, or even riding the bicycles they have out front. This place was perfect.

Experience the perfect fusion of Playa del Carmen's vibrant cityscape and tranquil beachfront at Hyatt Centric! Immerse yourself in a setting where modern luxury meets historical charm, offering an unforgettable stay in the heart of the Riviera Maya; airfare not included.

What You Get

  • Stay for two in a 1 King Bed (Downtown House), 1 King Bed with Balcony (Downtown House), 2 Queen Beds (Downtown House), 2 Queen Beds with Balcony (Downtown House), Coastal Ocean Suite (Beach House), Ocean View Suite (Beach House), Panoramic Oceanfront Suite (Beach House), or in a Quinta Avenida Suite (Downtown House).
  • Up to two kids 11 or younger stay free

$32 Daily Resort Fee Includes

  • Mexican wine tasting led by in-house sommelier (3x/week)
  • Yoga class (2x/week), tequila tasting (3x/week)
  • Guacamole cooking lessons (3x/week)
  • Pizza-making activity for kids (2x/week)
  • DJ pool party access (Thu–Sun)
  • Salsa & bachata lessons (1x/week)
  • Hotel bicycles (subject to availability)
  • 30% off Frida Kahlo Museum tickets
  • 2 bottled waters daily,
  • 10% off Amstar Local Tours (select tours only)
  • Preferred AVIS rental car rates

Shuttle Service

  • Please contact the hotel directly for information on shuttle availability

Hotel at a Glance: Hyatt Centric Playa del Carmen

Nestled at the vibrant intersection of Calle 12 and Quinta Avenida, Hyatt Centric Playa del Carmen stands as a modern homage to the rich tapestry of the Riviera Maya. This boutique hotel seamlessly blends mid-century modern design with indigenous Mexican artistry, offering guests an immersive experience that reflects the region's storied past and dynamic present. The property comprises two distinct yet harmonious entities: the Downtown House, an adults-only enclave pulsating with urban energy, and the Beach House, a serene beachfront retreat that captures the essence of coastal tranquility.

Guests are invited to indulge in panoramic views from the rooftop infinity pool, savor culinary delights at the on-site restaurants, and explore the bustling streets teeming with culture and history. Whether seeking the lively ambiance of city life or the soothing rhythm of the sea, Hyatt Centric Playa del Carmen offers a gateway to both, embodying the spirit of discovery that defines this iconic destination.

Playa del Carmen: Gateway to the Ancient Heart of the Riviera Maya

Playa del Carmen, nestled along the shimmering coastline of the Mexican Caribbean, stands as a vibrant testament to the enduring legacy of the Yucatán Peninsula. Once a humble fishing village, this coastal haven has transformed into a cultural and ecological gem, seamlessly blending ancient Mayan heritage with modern charm. Its prized location along the famed Riviera Maya places it at the crossroads of natural splendor and archaeological grandeur—just a stone’s throw from the majestic ruins of Tulum and the world-renowned Chichén Itzá. Here, the azure waters of the Caribbean meet the lush tropical jungle, offering a sensory tapestry of pristine beaches, cenotes, and hidden temples that have witnessed centuries of history.

Beyond its striking natural beauty, Playa del Carmen proudly embraces its cultural roots. The bustling Quinta Avenida, the town’s main artery, hums with life and tradition—from colorful artisan markets and colonial-style facades to the aroma of cochinita pibil and the rhythmic echoes of marimba music. But its allure lies deeper: beneath the limestone terrain lies a vast network of underground rivers sacred to the Maya, a civilization that once flourished here. Playa del Carmen is not merely a destination—it is a living chronicle of Mexico’s soul, where the echoes of the past enrich every step of the present.

Room Details

1 King Bed (Downtown House), 1 King Bed with Balcony (Downtown House), Coastal Ocean Suite (Beach House), Ocean View Suite (Beach House), Panoramic Oceanfront Suite (Beach House), Quinta Avenida Suite (Downtown House)

  • 1 King Bed
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: $30 per night for each additional guest 12 or older; kids 11 or younger stay free

2 Queen Beds (Downtown House), 2 Queen Beds with Balcony (Downtown House)

  • 2 Queen Beds
  • Standard occupancy: 2
  • Maximum occupancy: 3
  • Adding occupants above standard: $30 per night for each additional guest 12 or older; kids 11 or younger stay free

Hotel Policies

  • Check in: 3 p.m.
    • Please Note: Check-in location varies based on the room type booked:
      • Guests staying in Downtown House rooms should check in at Hyatt Centric Playa del Carmen, located at Calle 12 S/N, entre 5ta Ave. y 10, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico.
      • Guests staying in Beach House rooms should check in at Hyatt Centric Beach House, located at Calle 8 Nte 970, Gonzalo Guerrero, 77710 Playa del Carmen, Q.R., Mexico.
  • Check out: 12 p.m.
  • $32 resort fee includes:
    • Mexican wine tasting led by in-house sommelier (3x/week)
    • Yoga class (2x/week), tequila tasting (3x/week)
    • Guacamole cooking lessons (3x/week)
    • Pizza-making activity for kids (2x/week)
    • DJ pool party access (Thu–Sun)
    • Salsa & bachata lessons (1x/week)
    • Hotel bicycles (subject to availability)
    • 30% off Frida Kahlo Museum tickets
    • 2 bottled waters daily,
    • 10% off Amstar Local Tours (select tours only)
    • Preferred AVIS rental car rates
  • Parking: valet available for an additional $20 per day
  • Smoking policy: Please contact the property for smoking policy.
  • Pet policy: pets are allowed free of charge
  • Accessibility: Please contact property for handicap accessibility requests or options
  • Room upgrades: upgrades may be available during booking or at check-in for an additional cost

Amenities

  • Complimentary Wi-Fi
  • 55" flat-screen HDTV with Chromecast
  • Individual climate control
  • Blackout curtains
  • Drybar Buttercup hair dryer
  • Yucatan Herbal bath products
  • Plush bathrobes
  • Minifridge
  • Tea and coffee maker
  • Iron and ironing board
  • In-room safe

Traveler's Tips

  • A passport is required for all travel outside the U.S.
  • Passports must be valid for at least six months after the date of travel, and contain at least two blank visa pages.
  • Before international travel, always check the State Department's website for important info on the destination and its entry/exit requirements.

Need To Know Info

  • 7-day cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 18+ to check in
  • Credit card required at check-in
  • Must present valid US or Canadian ID at check-in
  • All prices and charges listed in US Dollars
  • Purchases are in US Dollars
  • Foreign exchange fee may apply
  • Daily resort fee of $32, plus tax, paid at check-in
  • Airfare not included
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Hyatt Centric Playa del Carmen

Customer Reviews

Reviewed on
derekaO6219OU
|1 review
Best staff ever!!!!! The hotel is in a pretty good location. It’s nice, clean, and fairly quiet. We never had an issue sleeping, but they do provide earplugs for light sleepers. Plenty of space, and bathrooms were clean and plenty of water pressure and hot water for the shower. The staff are absolutely amazing literally from the time you attempt to open the door. Pablo was right there and made sure he got the door for us as well as all other concierge during our stay. The girls at the desk, the bar staff (CJ, Jorge, Javy, Francisco), everyone was incredible. They definitely made the stay extra special. You actually get something with your resort fees besides access to the pool. Whether it’s a yoga class, tequila tasting, guacamole class, or even riding the bicycles they have out front. This place was perfect.
bassmat2017
|1 review
Great managers !! Amazing managers and staff they went above and beyond to make us happy . Clean and comfortable rooms !! Would highly recommend. House keeping did a great job !! location is amazing close to all entertainment ! Breakfast was good . Would love to visit again !!
130jeannettez
|1 review
Hyatt Centric Playa Del Carmen, in general a clean, good & safe place to stay. The hotel is great, got a big pool, roof top restaurant & bar. The food & selection needs improvement. Some of the "fees" were not disclosed at the beginning & didn't make any sense to us. Is closer to the main avenue, easy to walk almost everywhere. The staff are helpful, friendly & very courteous.
S2nd2none
|1 review
Amazing Hotel Soraya was absolutely amazing ! Great hotel and has the best rooftop pool in playa del Carmen! Staff were so attentive.. They have a DJ on Fridays on the rooftop which is great and you get to see the scenery of Playa. Close proximity to mall area
GetawayVivi
|1 review
Amazing! When you arrive you feel like you are at home, everything feels warm and welcoming. Francisco is the best barman you could ever ask! Don’t fear to forget about JC the captain and not even mention about Julieta the waiter! All of them are amazing just like they know. I’m definitely coming back for some delicious mezcalitas:)

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