Hotel Stay at Hyatt Place South Reno, Reno, NV. Experience relaxation and stunning views. Book now!

Hyatt Place South Reno
4.2
TahoeDeb1
13 days ago
Comparison shop before you stay There are many fees associated at this hotel that are too high. This is not a resort, it is just a hotel. Parking fees, additional fees for "mountain view" rooms with no mountain view, very high pet fees for one night, and additional fees for breakfast. There is no reward or discount on services for being a Hyatt member. Also, personally disappointing for me, the room windows do not even open a crack, but nothing can be done on that point. Something can be done on pricing. There are many of these hotel types in Reno offered by Marriot, Hilton, and other big hotel chains. I would recommend comparing pricing before staying.

Amenities

Center- Fitness
Pool - Outdoor
Restaurant

Guests also appreciate the clean rooms and the quality of the on-site dining options. The hotel offers free Wi-Fi, breakfast options, and a 24-hour fitness center, providing a comfortable stay

What You Get

  • Stay for two in a King Bed (Plus Sofa Bed), Two Queen Beds (Plus Sofa Bed), 1 King Bed View (Plus Sofa Bed), or 2 Queen Beds View (Plus Sofa Bed)

Hotel at a Glance: Hyatt Place South Reno

The Hyatt Place South Reno in Nevada has received positive reviews, with guests highlighting its friendly staff, cleanliness, and convenient amenities. Travelers commend the helpful and courteous staff, emphasizing their attentiveness and willingness to assist. The hotel's location offers easy access to local attractions, including Mt. Rose Ski Resort and Virginia City, making it a convenient choice for visitors.

  • Elevate your stay: Recharge amidst upscale hotel amenities like The Placery Restaurant, offering a delightful culinary experience during your stay at Hyatt Place South Reno.
  • Contemporary accommodations: Retreat to modern hotel accommodations at Hyatt Place South Reno, designed to provide a comfortable and stylish environment for guests.
  • Connectivity and convenience: Enjoy business-friendly features, including free Wi-Fi, ensuring you stay connected, and a 24-hour fitness center to meet your wellness needs.

Room Details

King Bed or 1 King Bed View (Plus Sofa Bed)

  • One king bed with a sleeper sofa
  • Standard occupancy: 2
  • Maximum occupancy: 3

Two Queen Beds or 2 Queen Beds View (Plus Sofa Bed)

  • Two queen beds with a sleeper sofa
  • Standard occupancy: 2
  • Maximum occupancy: 5

Hotel Policies

  • Check in: 3 p.m.
  • Check out: 12 p.m.
  • Parking: Yes, free self parking
  • Smoking policy: no smoking inside the property.
  • Pet policy: Pet friendly.
  • Accessibility: please contact property for handicap accessibility requests or options.
  • Room upgrades: not available.

Reno, Nevada

Reno, Nevada, often called "The Biggest Little City in the World," is a vibrant destination known for its lively casino scene, outdoor recreation, and growing arts and culture community. Nestled near the Sierra Nevada mountains, Reno offers easy access to stunning natural attractions like Lake Tahoe, making it a haven for skiing, hiking, and water sports enthusiasts. The city's downtown area features a mix of casinos, entertainment venues, and a revitalized Riverwalk District with trendy restaurants, shops, and art galleries. Beyond its gaming roots, Reno has emerged as a hub for technology and innovation, attracting businesses and new residents. With year-round events, a rich history, and a dynamic local scene, Reno blends the excitement of city life with the beauty of the great outdoors.

Amenities

  • Outdoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness center
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Need To Know Info

  • 24-hour cancellation notice required prior to check-in or reservation is non-refundable; reservations made within cancellation window are non-refundable
  • No-shows will be charged total Groupon rate
  • Traveler name must match ID at time of check-in
  • No refunds will be processed by Groupon after check-in
  • Must be 21+ to check in
  • Credit card required at check-in
  • Rates may vary by date and are subject to availability
  • Dates cannot be changed once booked; valid only for night(s) purchased
  • Final price at checkout may include an additional Groupon service fee, which Groupon retains as compensation for facilitating your reservation; this fee will not exceed 6% of the nightly cost of the reservation
  • Total price is inclusive of all taxes and fees.
  • Merchant is solely responsible to purchasers for the care and quality of the advertised goods and services.
  • Learn about Strike-Through Pricing and Savings

About Hyatt Place South Reno

Customer Reviews

Reviewed on
djbD1113RV
|1 review
Hyatt doen't mean quality 2 night stay: Floor of room had not been swept - lint and paper visible Toilet would not flush completely Wifi didn't work Room was not cleaned after 1st night; coffee not restocked No complimentary breakfast Had to pay for parking No more staying at Hyatt
815zackk
|1 review
Great Property, Declining Customer Service and Upkeep! I am very disappointed with my recent stay at Hyatt Place South Reno. The first night, the AC in my room wasn’t working properly. I reported it the next morning and was told it would be fixed, but it never was. I mentioned it again that evening, and then again the following morning, and still nothing was done. To make matters worse, the phone in the room didn’t work either, so communication was a hassle. Also not fixed. The front desk girl working in the mornings, was not helpful or understanding. Same girl both mornings and she seemed annoyed I asked for resolution. I asked to have a manager today, let's see if that happens. When I communicated to the lady working at last night she was very helpful but knew the maintenance person was already gone so wasn't much she could do. She was happy to change my room. I was just too tired at that point. It's my take they need to look at potential issues with their morning receptionist customer service skills along with maintenance personnel that actually fixes things. I noticed several broken light covers in the hallways. It's a great property with probably some staffing challenges. For the price this hotel charges, it’s unacceptable to have to sleep in a room that won’t cool properly and deal with poor customer service. On top of that, they now charge $10 a night just for parking. This place is definitely not what it used to be, and sadly, I will not be staying here again if things don't improve. It's gone down hill since I started staying in the begging of the year. Plus, I recommended this place to all my colleagues. So I was bringing them business. Update!!! Third night of my stay. Never got a call from a manager as requested by the way. The AC totally dies as I'm getting ready for bed. Have to go downstairs because phone still isn't working and I have to move all my stuff to another room. Pack and unpack. Super disappointed with this place. The new room. The locks broken. Ha! Go figure still locks but just add it to the list. Time to hire a new maintenance person maybe, just saying. Update #2: still never got a call or follow up from the manager, apology for the inconvenience, offer for points, a breakfast, nothing. I'll be sharing with corporate
TahoeDeb1
|1 review
Comparison shop before you stay There are many fees associated at this hotel that are too high. This is not a resort, it is just a hotel. Parking fees, additional fees for "mountain view" rooms with no mountain view, very high pet fees for one night, and additional fees for breakfast. There is no reward or discount on services for being a Hyatt member. Also, personally disappointing for me, the room windows do not even open a crack, but nothing can be done on that point. Something can be done on pricing. There are many of these hotel types in Reno offered by Marriot, Hilton, and other big hotel chains. I would recommend comparing pricing before staying.
W3831YNdouglaso
|1 review
Had high hopes for this brand new property I had high hopes for this brand new property. I was charged for parking, even though I parked off property. The check in staff did not ask whether I had a vehicle on property or not. It wasn’t initially clear to me that breakfast costs $8. A number of repairs are needed in the room; poorly installed hardware, cold showers. I hope management addresses shortcomings before customers need to bring issues to their attention.
DanaM654
|1 review
Room cleaning problems I stayed 4 nights and my room was half-ass cleaned ONCE and only after I requested 3 times. Very frustrating for a hotel which is not inexpensive. Expect a much more scheduled and organized cleaning.

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